New body shop glitch!!!

butterfly2001

kadiekaismummi wrote: »

This is the dispatch email actually on my bodyshop account....

Earth Lovers™ Watermelon & Eucalpytus Shower Gel
(250ml) £5.00 £0.00 1 £0.00 MIDNIGHT BAKULA GIFT BOX MEDIUM
(MIDNIGHT BAKULA GIFT BOX MEDIUM ) £26.00 £0.00 0 £0.00 STRAWBERRY GIFT BOX MEDIUM
(STRAWBERRY GIFT BOX MEDIUM ) £30.00 £0.00 0 £0.00 Love Your Body™ Card
(Love Your Body™ Card) £5.00 1 £5.00
Then I have an email on my aol account ot say my order has been dispatched.....Shipping Method : Standard Delivery
Total Items : 4
Order total : £ 7.99

Product Quantity Price per unit Total


Love Your Body™ Card - Love Your Body™ Card 1 5.00 5.00 Earth Lovers™ Watermelon & Eucalpytus Shower Gel - 250ml 1 5.00 0.00
(All prices include V.A.T.)

BUT!!!!!..... It Says 4 items!!!....... and on my tracking... weight states 15.00kg ..... well, will see when it gets here x

Going from the amounts on the account it looks like you'll have either 1 or 2 items cancelled as it has 0 next to them

Simmysim

I don't know weather to risk trying to order in the morning, they must have cottoned on by now.

butterfly2001

so is there a list of items that people didnt receive or is it just the japanese one?

buffy1981

DelBoyPhil wrote: »

you sure its says 3 items? if there is a 0 your not gonna get it.

It said 3 items in my despatch email but only received the shower gel and i know the card comes in the post, so no idea where the 3 comes from lol

kolibri

Oops, I am now worrying about my orders even though each of my 3 despatch emails states '4 items'. :embarasse
I don't want to pay 7.99 for just a shower gel and a card! Does anybody know if it's possible to return the goodies if that's the case?

P.S. Definitely not taking a risk tomorrow morning even if LYB is back in stock!

buffy1981

kolibri wrote: »

Oops, I am now worrying about my orders even though each of my 3 despatch emails states '4 items'. :embarasse
I don't want to pay 7.99 for just a shower gel and a card! Does anybody know if it's possible to return the goodies if that's the case?

P.S. Definitely not taking a risk tomorrow morning even if LYB is back in stock!

Just check the bottom of the despatch email, as long as there isn't a 0 next to the item you'll receive them

Annie78

Placed my order yesterday and my DH placed an order this morning. Both orders are awaiting dispatch but I'm not going to hold my breath after reading some updates on here. Worth a try and we can still go in store on our birthday and claim our £5 gift. x

kolibri

buffy1981 wrote: »

Just check the bottom of the despatch email, as long as there isn't a 0 next to the item you'll receive them

No '0's, so hopefully I will get all my items.
Earth Lovers™ Watermelon & Eucalpytus Shower Gel (85319) 1 GBP0.00 GBP0.00
Gift Set Luxury - Chocomania (90985) 2 GBP0.00 GBP0.00
Love Your Body™ Card (53391) 1 GBP5.00 GBP5.00
Sub Total:
GBP5.00
Discount:
Gift Wrap
Shipping Method
- Shipping Cost:

GBP2.99Order total:

GBP7.99

BOBBIs_MUMMY

Mines on it's way :j fingers crossed all items will be in the parcel order dispatch email states the shower gel, card and 2 x strawberry gift boxes. UPS should have it with me by end of tomorrow. Might just have to try in the morning!! will browse site tonight to see what is available as spent too long deciding this morning and then the card went out of stock!!! Quidco also tracked at £1.60 for my purchase yesterday, happy days!!!

BOBBIs_MUMMY

oh and out of interest does anyone know if you can use the quidco 20% off code as well as the body shop one beginning with "W" or is it the usual one code only??