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Collect plus have lost my parcel and i have no proof of postage - can i do anything?
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I returned a parcel Tuesday 8th December to Beyond Retro and have since lost my tracking number unfortunately! I rang Collect plus and spoke to an unhelpful woman who only asked if my package was from Very.co.uk. She advised me to contact the retailer as they would have received a notification from Collect Plus but they haven't.
Is there anything anyone can do to help me track my parcel please?
Thanks0 -
Why do so many people "lose" their tracking number/proof of purchase. Any proof of posting receipt and the like, gets placed in a safe place until the matter is finished with. Stick it on the fridge with a magnet, in a purse, wallet, behind the clock on the mantlepiece - whatever. So many problems could so easily be avoided/resolved with a little care.0
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I returned a parcel Tuesday 8th December to Beyond Retro and have since lost my tracking number unfortunately! I rang Collect plus and spoke to an unhelpful woman who only asked if my package was from Very.co.uk. She advised me to contact the retailer as they would have received a notification from Collect Plus but they haven't.
Is there anything anyone can do to help me track my parcel please?
Thanks
Something similar to above happened to me. I returned clothing to Asda George and they have no record of it being returned.
I know the time and date that it was dropped off but no longer have the tracking number. :mad:
OH tidied car before Christmas :mad: does anyone have a recent contact email for Collect plus?
TIALife is a coin, you can spend it anyway you wish, but you can only spend it once.
Go as far as you can see, and when you get there you'll see further.
Take time but don't waste time0 -
Something similar to above happened to me. I returned clothing to Asda George and they have no record of it being returned.
I know the time and date that it was dropped off but no longer have the tracking number. :mad:
OH tidied car before Christmas :mad: does anyone have a recent contact email for Collect plus?
TIA
You tried the email address in the 3rd reply on page 1 ?0 -
You tried the email address in the 3rd reply on page 1 ?
As a follow up to my post yesterday I emailed Philip last night and he found my parcel this morning :j and it had actually been delivered and emailed the tracking number and it's journey to the return centre and also a signature from the receiver.
Hooray to Collect Plus, excellent service :TLife is a coin, you can spend it anyway you wish, but you can only spend it once.
Go as far as you can see, and when you get there you'll see further.
Take time but don't waste time0 -
Has anyone got this Phil's email address please?0
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Have you got his email address please?0
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The email on this thread doesn't work, I got a bounce back saying it was no longer active (paulg@collectplus.co.uk) but if anyone has another they used that was successful please let us know!0
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