Not enough postage when something gets to the buyer

custardy

pawlala wrote: »

It's hardly a service when 46p is not enough to get a pink Mother's Day card a few miles down the road by the next morning......

but 53p was.
If you want zonal pricing I suggest you lobby your MP.
Until then its a universal service with universal pricing
where is your cut off. should RM allow everyone a 7p underpayment?
thats £336600 a week lost

pawlala

custardy wrote: »

but 53p was.

not anymore!

custardy

pawlala wrote: »

not anymore!

well that doesnt affect you.
The point is you failed to pay the price required.
So since you feel thats not providing a service.
what would your cut off be?10p,50p,£1 or what?

pawlala

custardy wrote: »

where is your cut off.

how about a system that doesn't involve having to weigh a simple greetings card, or making sure it's not more than 5mm thick or 240mm wide before wishing someone a happy whatever.

custardy

pawlala wrote: »

how about a system that doesn't involve having to weigh a simple greetings card, or making sure it's not more than 5mm thick or 240mm wide before wishing someone a happy whatever.

well thats fine.
how do you then offset the extra costs of handling out sized items?

soolin

pawlala wrote: »

how about a system that doesn't involve having to weigh a simple greetings card, or making sure it's not more than 5mm thick or 240mm wide before wishing someone a happy whatever.

So define 'greeting card' then..under the one size one price model you would expect my poor postie to deliver one of those outsized 2 ft x 1ft cards that my local card shop sells?

Or will there be an upper limit and width- oh I forgot, you don't want there to be any limit so I suppose you are saying that anything that I 'claim' is a greeting card should go for a flat rate.

There has to be limits, none of us like paying loads for a basic item to be posted but without limits the flat rate would be much much higher to account for all the outsized things

pawlala

custardy wrote: »

how do you then offset the extra costs of handling out sized items?

NOT by alienating those who send greetings cards by upping the price by an average of 70%.

soolin

pawlala wrote: »

NOT by alienating those who send greetings cards by upping the price by an average of 70%.

Buy smaller cards then?

Even my 80 year old mother can work out that if she buys a slightly larger card she needs to put a large letter stamp on it. In fact I bought her the plastic meausring thingy as she used to put a large letter stamp on everything 'just in case' as she can no longer get to the PO.

It's been what, 3 or 4 years now since pricing in proportion came in?

MultiCat

TAG wrote: »

I had this problem a few weeks ago.

Buyer messaged me, as she'd been carded due to not enough postage being on the parcel and was it my parcel?

I contacted her delivery office, as the one I had sent she should of already received it. Delivery office confirmed it was mine and that no postage was on the parcel at all etc.

Now, I had taken the parcel to the post office, it was weighed, stamped and I got proof of postage. So the obviously the postage stamps had fallen off.

I'd sent it in a plastic mailing bag, but the post office staff had put on a licked stamp not a pre glued one.

Anyway, I refunded the buyer the excess she had to pay plus the original postage charge for her inconvenience. She was happy with that so all ended well.

I'm always careful to look out for the type of stamps that go onto my parcels now. Lesson learned!

Maybe that's what happened to your parcel op?

Perhaps. But I saw them place a pre-glued on the package so I doubt it would've come off easily.

soolin

MultiCat wrote: »

Perhaps. But I saw them place a pre-glued on the package so I doubt it would've come off easily.

On a plastic outer bag neither the pre glued or the lick yourself stamps stay on. I always tape some paper onto the envelope and leave enough not covered with sellotape to stick my stamps on so they don't fall off.