Not enough postage when something gets to the buyer

forgotmyname

Who do you use to post letters and cards?

custardy

pawlala wrote: »

not eBay but I sent a 'medium sized' Mother's Day card last year. Unfortunately postage was 7p short and mummy pawlala didn't receive her card until she picked it up from the local sorting office after paying £1.07 a week later.

I haven't used Royal Mail since.

yeah,obviously their fault you failed to pay the proper price......

buggritt

pawlala wrote: »

Because I don't need to use them, and because I don't agree with their charges... and their discretion.

I'm the same with electricity charges. I'm sat here in the dark with a wind up laptop.
Mind you - they haven't given any of my secrets away, so I'm ok with their discretion.

pawlala

forgotmyname wrote: »

.....Who do you use to post letters and cards?

I don't send letters I send emails, cards I deliver myself?

pawlala

custardy wrote: »

yeah,obviously their fault you failed to pay the proper price......

I didn't say I was blaming Royal Mail, I simply stated I didn't agree with their service. There's a difference

custardy

pawlala wrote: »

I didn't say I was blaming Royal Mail, I simply stated I didn't agree with their service. There's a difference

what expecting you to pay for the service?

chemical.galaxy

TAG wrote: »

I had this problem a few weeks ago.

Buyer messaged me, as she'd been carded due to not enough postage being on the parcel and was it my parcel?

I contacted her delivery office, as the one I had sent she should of already received it. Delivery office confirmed it was mine and that no postage was on the parcel at all etc.

Now, I had taken the parcel to the post office, it was weighed, stamped and I got proof of postage. So the obviously the postage stamps had fallen off.

I'd sent it in a plastic mailing bag, but the post office staff had put on a licked stamp not a pre glued one.

Anyway, I refunded the buyer the excess she had to pay plus the original postage charge for her inconvenience. She was happy with that so all ended well.

I'm always careful to look out for the type of stamps that go onto my parcels now. Lesson learned!

Maybe that's what happened to your parcel op?

Yes that happened to me as well - stamp fell off and I had to send the buyer the excess she paid plus the stamp...

pawlala

custardy wrote: »

what expecting you to pay for the service?

It's hardly a service when 46p is not enough to get a pink Mother's Day card a few miles down the road by the next morning......

Splashy

Sometimes I just find the letter through my door with the yellow sticker on

Not this week though - I had to pay £1.82 for underpayment, I got a In car DVD palyer and there was an offer for free dvd's - it was them, they just hadn't put enough postage on the parcel- a bit annoying, but £1.82 for 2 triple dvd's isn;t too bad I guess

Obviously_the_best

pawlala wrote: »

It's hardly a service when 46p is not enough to get a pink Mother's Day card a few miles down the road by the next morning......

Yes, because if you gave it to DHL or anyone else for that matter, they'd charge less...

I think not!!!