New Lloyds Vantage current account

steady__eddie

I was under the impression that interest was paid on the second WORKING day of each month.

Alex92_2

steady__eddie wrote: »

I was under the impression that interest was paid on the second WORKING day of each month.

same, initially. But then last month I got it scattered around 22nd - 30th. Maybe thats because my new vantage update was kicking in? So it paid the interest off for that? I dont even know lol.

drlabman

Does anyone know whether the upgrade button glitch is still a good indicator that the 4% has been applied? The reason I ask is that I had the 4% applied to 3 Vantage accounts yesterday, over the phone, but pressing the upgrade button today takes me to the next page - no error.

BTW, the CS lady applied the 4% to all 3 accounts even though only one had 2 DDs set up. She said that as long as by the end of Nov the other accounts have 2 DDs then the 4% will remain. And what's more, the 4% applies from now, so I've already topped up all 3 to £6K. She also said they won't be applying 4% for callers from today.

Steve_xx

drlabman wrote: »

Does anyone know whether the upgrade button glitch is still a good indicator that the 4% has been applied? The reason I ask is that I had the 4% applied to 3 Vantage accounts yesterday, over the phone, but pressing the upgrade button today takes me to the next page - no error.

BTW, the CS lady applied the 4% to all 3 accounts even though only one had 2 DDs set up. She said that as long as by the end of Nov the other accounts have 2 DDs then the 4% will remain. And what's more, the 4% applies from now, so I've already topped up all 3 to £6K. She also said they won't be applying 4% for callers from today.

The upgrade button still takes you to the error message. So I assume that you are not properly setup.

Steve_xx

Alex92 wrote: »

same, initially. But then last month I got it scattered around 22nd - 30th. Maybe thats because my new vantage update was kicking in? So it paid the interest off for that? I dont even know lol.

"The monthly billing period for our Vantage customers is from the second working day of a calendar month to the first working day of the next. If this is different to the current monthly billing period for your current account, and you add Vantage to your account we will change it straight away."

drlabman

Steve_xx wrote: »

The upgrade button still takes you to the error message. So I assume that you are not properly setup.

I phoned yesterday evening. Do you think it should be applied by now, or does it take a day?

Just to confirm, are we talking about the "Upgrade now" button - the purple-blue one with a bit of animation?

Steve_xx

drlabman wrote: »

I phoned yesterday evening. Do you think it should be applied by now, or does it take a day?

Just to confirm, are we talking about the "Upgrade now" button - the purple-blue one with a bit of animation?

It may take a while but I think it ought to have happened by now. So I'd phone them of I was you to see what's going on.

Yes it's the purplish button as you say.

drlabman

I think I'll give it the rest of the day. Calling them up is a bit of a pain because the accounts are in my wife's name, so we always have to play phone tag before they'll speak to me. Interestingly, the upgrade button, although still purplish, is now called "Upgrade account" and it's not animated anymore. Obviously they're tinkering with the page layout - maybe they've fixed the issue (optimistic!).

Steve_xx

innovate wrote: »

Huh?

If the upgrade button gives you an error message, that was the indicator that you were upgraded to the 4% Vantage.

Yes agreed.

When the poster presses the upgrade button he does not get the error message. Instead, it takes him to the next page of the process.

innovate

ok, sorry, I misread.