Scam or our mistake?

firestronaut

Oh dear, a friend of mine bid on an iPad on eBay.
Turns out that the seller was selling a picture of an iPad! :mad:

Now we've read the description clearly, embedded within all the details of an iPad, it does state that it is a picture, and says "pic" in the title.
It's listed under Everything else > other.

Is there any chance she can get her money back or is it a case of she should have read it properly?

Herongull

This is an old scam. It is fraud (a criminal offence)

Demand your money back and report the seller to ebay. Consider reporting them to the police.

It sounds like the seller wanted people to think they were buying an IPAD - who would want to buy a picture of one??

If they are not fraudsters, and somehow genuinely believed people might want a photo of an IPAD (?) they would make sure it was crystal clear (eg big letters) what they were selling rather than relying on the fine print.

Keep ebay clean - shop a scammer!

Shiloe

Was it sent recorded/special and has she admitted she recieved it ? If not I would claim non-reciept that way the buyer without tracking info will have to refund

firestronaut

Herongull wrote: »

This is an old scam. It is fraud (a criminal offence)

Demand your money back and report the seller to ebay. Consider reporting them to the police.

It sounds like the seller wanted people to think they were buying an IPAD - who would want to buy a picture of one??

If they are not fraudsters, and somehow genuinely believed people might want a photo of an IPAD (?) they would make sure it was crystal clear (eg big letters) what they were selling rather than relying on the fine print.

Keep ebay clean - shop a scammer!

We contacted the seller who told us it was legal due to the fact it was in the description and says "pic" in the title. He said it was our fault we didn't read it properly and all the information is there

firestronaut

Shiloe wrote: »

Was it sent recorded/special and has she admitted she recieved it ? If not I would claim non-reciept that way the buyer without tracking info will have to refund

It was sent recorded

CrazyAngel_3

How much did you pay for the 'item'? Just out of curiosity?

firestronaut

£160, she thought she had a bargain!

theonlywayisup

I wouldn't advocate this ordinarily....

Open a SNAD case in Paypal - do not let it divert you back to eBay.

Say the item is not as described, you may have to fib, perhaps the pic isnt as clear, big, bright........

When they ask you to send it back, you must send it Special delivery (don't skimp as recorded may not track).

Upload the tracking and your friend will eventually get their money back.

Be brief in the dispute and don't make mention of any fraudulent wrongdoings by the seller.

Once it is all done and dusted, report the seller to eBay.

bris

Put a tear in it and open a SNAD case, these people don't deserve anything else. Ebay will ask you to send it back, make sure you use special delivery and you will be refunded.

theonlywayisup

bris wrote: »

Put a tear in it and open a SNAD case, these people don't deserve anything else. Ebay will ask you to send it back, make sure you use special delivery and you will be refunded.

I concur. A tear is a good idea, in this instance.

Have you checked the online tracking?

firestronaut

Fantastic ideas! Thank you. What if they send a replacement?
I have a feeling these idiots wont let go easily.