Full Cash Refund

Scooter_lady

Argos also stated that it was against the law to do a bank transfer. I didn't pursue why as they agreed to a cash refund.

arcon5

Scooter_lady wrote: »

Argos also stated that it was against the law to do a bank transfer. I didn't pursue why as they agreed to a cash refund.

I'd love to know what law they are referring to :eek:

Scooter_lady

Like I say I didn't pursue it because I originally asked for either a cash refund or bank transfer. he said it was against the law but is happy to do a cash refund Instore. As you can imagine I was so relived I didn't want to rock the boat by asking why. thank you again though arcon for you support in this matter.

DVardysShadow

Scooter_lady wrote: »

Yes, I have come back because I am not into people making others feel down. I was. It rude at all. I asked if some one could not spout opinions as they are of no use what so ever. if I remember rightly the guy stated that it was hardly the shops fault that my friend did not have his receipt. I agree but receipt or not Argos had still broken their contract. I came on this forum to find out exactly what laws they had broken and how I could use them to help get my friend a refund. What I got instead was a lot of people saying that basically it was my friends fault for losing his receipt and we should put up with taking a cheque. I said that waiting for a cheque to clear was not an option And people could not understand this. I was abused last night for no reason and yes I did not like some of the answers but that was because they were nothing to do with helping the matter whatsoever. People were making rude assumptions. Saying I had an attitude problem and one person even went as far as saying I needed help from a doctor. All this was get hurtful.

....

The bit about the doctor was a step too far.

I did not see the thread, but once you put a thread out there, you have to accept what comes back for the most part. It is fine to ignore stuff you disagree with, it is fine to say you disagree - even better to give some reasons.

But telling people not to post because you disagree is just a red rag to a bull and frankly, it is quite rude of you to do so and to state that their opinions are of no value is being offensive.

Scooter_lady

I didn't say anything of the sort though. Admittedly I asked someone to read what I had written and not spout opinions as they are not helpful but I was quick with an appoligy. unfortunatley my appoligy was not enough and people were uPsetting and humiliating. I don't suppose people could of thought for a moment that I was very stressed seeing my friends mental health get worse but that is no excuse and therefore appoligised for asking someone to not spout off. My wish is that people may learn from this. That is all.

DVardysShadow

Scooter_lady wrote: »

[1] I didn't say anything of the sort though. Admittedly I asked someone to read what I had written and not spout opinions as they are not helpful but I was quick with an appoligy. unfortunatley my appoligy was not enough and people were uPsetting and humiliating. I don't suppose people could of thought for a moment that I was very stressed seeing my friends mental health get worse but that is no excuse and therefore appoligised for asking someone to not spout off. [2] My wish is that people may learn from this. That is all.

[1] If you are referring to the 'doctor' remark, I am saying that whoever said it went too far
[2] What have you learned from it? One of the things I have learned is that you can get away with so much, but once something takes off you have to let it go. Hopefully, you have learned what kinds of things take off and that telling people not to post often takes off in a bad way.

Scooter_lady

I have learnt a lot about human nature over this and shall not be commenting on my thoughts as they would be unhelpful. what I would say though is in cases like this people's opinions really do not count. especially when those opinions are wrong. many people last night gave me the wrong advice. When I was pointing that out after doing some research people did not like it one bit. The bare fact is Argos were in breach of their contract for failing to deliver in a "reasonable time". That is fact. That is what is going to help other people get a good result in future.

wealdroam

Scooter_lady wrote: »

I didn't say anything of the sort though. Admittedly I asked someone to read what I had written and not spout opinions as they are not helpful but I was quick with an appoligy. unfortunatley my appoligy was not enough and people were uPsetting and humiliating. I don't suppose people could of thought for a moment that I was very stressed seeing my friends mental health get worse but that is no excuse and therefore appoligised for asking someone to not spout off. My wish is that people may learn from this. That is all.

Mine was the first reply to your post last night.
You asked how your friend could get his money back.
You told us he did not have a bank account.
You told us that the retailer told him the only way they could refund was by cheque.
You told us that the only way a cheque would be any use was if it was made out to someone with a bank account, like yourself.
You told us that he needed the money so that he could by furniture and a cooker elsewhere.
You did not tell us the retailer was Argos.

I replied that in my opinion without a receipt your friend would be best advised to accept a cheque.
I did not specifically state that the cheque should be made out to you, but since you suggested that in your original post, I assumed you would work that bit out. I was wrong.

You response was... why didn't you read my post?
Continuing with... I don't want opinions.
And other abuse.

It kicked off from there.

You may well have been hurt... but you bought it upon yourself.

Do you think that the people offering their help on these forums for nothing don't have feelings too?

I don't like wasting my time trying to help when I get it thrown back at me either.

DVardysShadow

Scooter_lady wrote: »

I have learnt a lot about human nature over this and shall not be commenting on my thoughts as they would be unhelpful. what I would say though is in cases like this people's opinions really do not count. especially when those opinions are wrong. many people last night gave me the wrong advice. When I was pointing that out after doing some research people did not like it one bit. The bare fact is Argos were in breach of their contract for failing to deliver in a "reasonable time". That is fact. That is what is going to help other people get a good result in future.

Then ignore them. Don't kick off about it. If you know some opinions are wrong [in your opinion], then fair enough to try and give the correct answer. But if you know the correct answer, why ask here in the first place? However, if you tell people whom you disagree with not to post, then you deserve whatever you get.

wealdroam has been here some time and his opinions are respected by me. If wealdroam said it, you might disagree, but if you have any sense you will read it and accept that it is a valid opinion, even if it is not the answer you wanted. To suggest that wealdroam's opinion is not valid is thoroughly insulting.

And all you will ever get here is opinions. Nothing else. Just accept it.

terra_ferma

Scooter_lady wrote: »

FWIW I just thought I would let all those who beat up on me last night and got my thread deleted by pressing the spam button, that I phoned Argos this morning and the manager agreed to give my friend a full cash refund after visiting the store with some ID.

So there you have it. Thanks for making a new member feel totally unwelcome. Now that this has been resolved on my part I will not be visiting again.

I've never heard of a whole thread being deleted because people press the spam button, normally it works for individual posts only.
I think it's more likely that someone reported it and the forum staff deleted it because something didn't comply with forum policies.