Ryan Air stewardess issue

rustyboy21

was on a jet2 flight 2 years ago coming back from Alicante.
Everyone bar 2 were boarded, captain announced just waiting for last 2 to board. 2 Girls arrived, one had a bag so big she could hardly lift it, it was huge. She must have checked in onlineand gone straight to gate.

Stewardess said bags too big, needs to go in hold, girl started screaming saying no. Captain came out said must go in hold, still no, so captain said if you can get it in locker you are ok, if not you are getting offloaded, as we had missed our slot.

Girl got it most of way to the locker, but was too heavy and dropped it, stewardess tried to stop it hitting another passenger and wrenched her arm out of socket! we ended up having the flight cancelled as they were short on stewardesses as the injured one went to hospital. The 2 girls were screaming that they needed to get home and it was all Jet2's fault.

IMO I think that the hand luggage policy is getting soft now, people are abusing the rules and think they can argue their way out of it by making a fuss. I think if you turn up at the gate and your luggage is too big, then you should be offloaded, no refund,no giving in.

It is only that way in which the rest of us, who do actually pay for hold luggage and adhere to the weight/size restrictions can get a space in the lockers. I have seen passsengers moving other peoples hand luggage out of the lockers and dumping it in aisle so they can put their own in. It is not right.

sillygoose

I thought Ryan Air were red hot on luggage size? considering their pricing policy encourages taking hand luggage not hold luggage surely the plane should be configured so that there is adequate locker room for every passenger to be able to stow Ryan air's permitted luggage. Stowing bags under seats should be an exception not the norm.

Thankfully plane accidents are very rare and I am sure Ryan Air meet minimum regulations but it is a concern how much safety would be hindered by a cluttered cabin especially around peoples feet. Also the lockers were designed for light hand luggage I suspect and not Tardis suitcases with a months pants compressed in. It stands to reason the locks are going to be more strained and the possibility in an incident that heavy stuff is going to be flying around the cabin. I just hope its never put to the test. Safe flying everyone.

RYRFRCREW

Interesting looking at it from a passenger perspective, especially from pax that fly around twice a year!!
As crew it is totally different, we are actually suppost to tell every single passenger to put their bags under the seat in front. The reason being so is so that we have not completed boarding and there are carry ons in the aisle that we are looking for space for... I personally ask passengers to put their bags under their seat on the boarding process (rugsacks, etc). Passengers dont realise we have to ask and do all these silly little things onboard for a reason.. (like row 3,4 being blocked off for balance- boeing regs) we dont just do it for no reason at all or to deliberately put you in misery... if we miss our slot due to boarding- its our fault due to boarding . !! Just do as we say and we will get on much better and quicker, we may have done 4 flights that day and are doing are jobs, so would appreciate if passengers didn't give us a filthy look or whatever and give the typical "ooh ryanair blah blah blah", its not our fault. Its a difficult job boarding a full aircraft with passengers full of baggage, asking to go to the toilet, asking for seats together, etc.

callum9999

RYRFRCREW wrote: »

Interesting looking at it from a passenger perspective, especially from pax that fly around twice a year!!
As crew it is totally different, we are actually suppost to tell every single passenger to put their bags under the seat in front. The reason being so is so that we have not completed boarding and there are carry ons in the aisle that we are looking for space for... I personally ask passengers to put their bags under their seat on the boarding process (rugsacks, etc). Passengers dont realise we have to ask and do all these silly little things onboard for a reason.. (like row 3,4 being blocked off for balance- boeing regs) we dont just do it for no reason at all or to deliberately put you in misery... if we miss our slot due to boarding- its our fault due to boarding . !! Just do as we say and we will get on much better and quicker, we may have done 4 flights that day and are doing are jobs, so would appreciate if passengers didn't give us a filthy look or whatever and give the typical "ooh ryanair blah blah blah", its not our fault. Its a difficult job boarding a full aircraft with passengers full of baggage, asking to go to the toilet, asking for seats together, etc.

It constantly amazes me how so many fully grown adults (usually more than kids!) are seemingly unable to control their bladder! What's the longest Ryanair flight? Not much more than 3 hours? Yet people STILL cannot cope with going without the toilet for 30 mins at take off and 30 mins at landing!

Pollycat

RYRFRCREW wrote: »

As crew it is totally different, we are actually suppost to tell every single passenger to put their bags under the seat in front. The reason being so is so that we have not completed boarding and there are carry ons in the aisle that we are looking for space for...

It may be me but I can't understand this.

If you are 'supposed to tell' (to me that sounds like Ryanair policy) people to put luggage under the seat in front, why are they in the aisle?
Why are you looking for space for thes carry-ons that are in the aisle?

RYRFRCREW wrote: »

I personally ask passengers to put their bags under their seat on the boarding process (rugsacks, etc). Passengers dont realise we have to ask and do all these silly little things onboard for a reason..

Saying 'I personally' sounds (at least to me) that it's not Ryanair policy.

RYRFRCREW wrote: »

Passengers dont realise we have to ask and do all these silly little things onboard for a reason.. (like row 3,4 being blocked off for balance- boeing regs) we dont just do it for no reason at all or to deliberately put you in misery...

Is it really Boeing regulations?

Do all 737s (regardless of which airline) have to leave rows 3 & 4 free?

jpsartre

Pollycat wrote: »

It may be me but I can't understand this.

Maybe read the post again, it made perfect sense to me. Some of your questions on the hand are a bit baffling. For instance, isn't it obvious why crew can't leave carry-on's in the aisle?

Most airlines these days specifically stress that passengers should place smaller items under the seat. These days, lack of overhead locker space is a frequent problem, partly because people don't store their carry-on in an optimal manner. I for one am happy that airlines have started taking some initiative to solve the problem.

As for blocking off rows, there's a good discussion of the practice here:

http://www.pprune.org/passengers-slf-self-loading-freight/366421-ryanair-weight-balance-issues.html

Pollycat

jpsartre wrote: »

Maybe read the post again, it made perfect sense to me. Some of your questions on the hand are a bit baffling. For instance, isn't it obvious why crew can't leave carry-on's in the aisle?

Most airlines these days specifically stress that passengers should place smaller items under the seat. These days, lack of overhead locker space is a frequent problem, partly because people don't store their carry-on in an optimal manner. I for one am happy that airlines have started taking some initiative to solve the problem.

I think you've misunderstood my post.

Of course it's obvious that why crew can't leave carry-ons in the aisle!
My question was why they are in the aisle in the first place!

I board a plane then put my carry-on either under the seat in front or in the overhead lockers - not in the aisle.

I've never boarded a plane and had to climb over carry-ons in the aisle - even on Ryanair flights.

I do appreciate the need to store cabin luggage safely.

I was querying the statements:
1. that Ryanair tell passengers to put baggage under the seats (not in my experience)
2. That Ryanair cabin staff are actively looking for space for passengers' bags that have just been dumped in the aisle.

jpsartre wrote: »

I for one am happy that airlines have started taking some initiative to solve the problem.

So am I, I never said any different.

jpsartre wrote: »

As for blocking off rows, there's a good discussion of the practice here:

http://www.pprune.org/passengers-slf-self-loading-freight/366421-ryanair-weight-balance-issues.html

Sure, but that is a Ryanair link.

My question to ryrfrcrew was 'is it really Boeing regulations' - as opposed to Ryanair's?
I wasn't disputing that it was a Ryaniar practice, just asking if was Boeing-wide.

jpsartre

Pollycat wrote: »

Of course it's obvious that why crew can't leave carry-ons in the aisle!
My question was why they are in the aisle in the first place!

Because there's no overhead locker space left. That's the whole problem and why the airlines are asking people to use space under the seats for smaller items.

I don't know what you mean by the link being a 'Ryanair link'. It's a link to a forum for pilots. And I take it you did not bother to actually read the thread there since at least a couple of posts talk about how the policy was developed in association with Boeing.

interstellaflyer

callum9999 wrote: »

It constantly amazes me how so many fully grown adults (usually more than kids!) are seemingly unable to control their bladder! What's the longest Ryanair flight? Not much more than 3 hours? Yet people STILL cannot cope with going without the toilet for 30 mins at take off and 30 mins at landing!

It doesn't supprise me, I've never seen an empty airport bar, even at 4am you still see people drinking alcohol.

Bob_the_Saver

interstellaflyer wrote: »

It doesn't supprise me, I've never seen an empty airport bar, even at 4am you still see people drinking alcohol.

4am your time they have to factor in a time difference & jet lag