Energy meter reader trespass??

Jamie_Carter

chanz4 wrote: »

No its not, and do you really expect taking into account customers don't always give numbers or update that mra's have time to call? nope

First of all, read what you type to make sure that it makes sense before you click submit.

You don't really have a case to argue. It's quite simple, SHOW SOME RESPECT!!!!!!! or get another job.

Terrylw1

Jamie_Carter wrote: »

Yes, I have actually ignored many of your posts because they have obviously just been posted to cause an argument. And aren't actually relevant.

The whole issue is the fact that meter readers (or anyone else), should not cross any barriers that are there to prevent intruders, without the permission of the householder. And that for each property, on the first visit, permission should be obtained from the householder about future visits. And notes should be taken.

Is this simple enough for you to understand??? Or are you going to start looking up loads of legislation on line, to try and make yourself look clever again?

Oh dear, back to rude comments we go.

You mean legislation to reinforce a point? That's usually useful in discussion rather than just winging it.

Terrylw1

Jamie_Carter wrote: »

No it wouldn't. You simply contact the customer either before or on the first visit under the new company. And then you ask the householder (as described in my previous post).

This isn't rocket science you know...keep reading it, and you will get it eventually

So, rather than ask at the point of switch, the process should be delayed to the first visit? So, what if the supplier needs to send out meter readers or engineers prior to that? They have to waste time agreeing access instructions that could have been arranged earlier so any work is delayed until they can contact you instead of getting your attention earlier.

Backwards process. Inefficient!

Terrylw1

Jamie_Carter wrote: »

Yes, I have actually ignored many of your posts because they have obviously just been posted to cause an argument. And aren't actually relevant.

The whole issue is the fact that meter readers (or anyone else), should not cross any barriers that are there to prevent intruders, without the permission of the householder. And that for each property, on the first visit, permission should be obtained from the householder about future visits. And notes should be taken.

Is this simple enough for you to understand??? Or are you going to start looking up loads of legislation on line, to try and make yourself look clever again?

Like I said, the point is that you like to say people are incorrect, or "rubbish" in your teams, and when corrected you can't respond.

Again, not all properties have such a barrier but would "reasonable" mean a meter reader outside your back windows? Some customers will take offence to that hence hinging the term "reasonable" on having a barrier is not sufficient to cover the expectations of all customers.

Understanding the issue, right or wrong, is essential in moving forward.

However, it seems that rather than engage in a debate, some posters resort to personal comments. But that's OK, such comments can't be taken seriously anyway.

Jamie_Carter

Terrylw1 wrote: »

Oh dear, back to rude comments we go.

You mean legislation to reinforce a point? That's usually useful in discussion rather than just winging it.

There is nothing rude about it. All the legislation has been shown on this thread. But some of you don't seem to understand it.

But as I keep saying, it's down to respect, and it seems that some people on this thread know nothing about respect for customers wishes.

Jamie_Carter

Terrylw1 wrote: »

So, rather than ask at the point of switch, the process should be delayed to the first visit? So, what if the supplier needs to send out meter readers or engineers prior to that? They have to waste time agreeing access instructions that could have been arranged earlier so any work is delayed until they can contact you instead of getting your attention earlier.

Backwards process. Inefficient!

Not at all. Asking at the point of switch is a better idea...but they don't. They just hide it in very questionable t&c's

Jamie_Carter

Terrylw1 wrote: »

Like I said, the point is that you like to say people are incorrect, or "rubbish" in your teams, and when corrected you can't respond.

Again, not all properties have such a barrier but would "reasonable" mean a meter reader outside your back windows? Some customers will take offence to that hence hinging the term "reasonable" on having a barrier is not sufficient to cover the expectations of all customers.

Understanding the issue, right or wrong, is essential in moving forward.

However, it seems that rather than engage in a debate, some posters resort to personal comments. But that's OK, such comments can't be taken seriously anyway.

Just respect your customers, or you won't have any left.

chanz4

I have an excellent soloution, get a smart meter then you need not worry.

Jamie_Carter

chanz4 wrote: »

I have an excellent soloution, get a smart meter then you need not worry.

No. The soloution is for people like you to respect peoples wishes.

chanz4

Jamie_Carter wrote: »

No. The soloution is for people like you to respect peoples wishes.

or like you to actually learn its not always your way