Anyone with Giffgaff??

Tug_Master

Been with giffgaff since the end of last year and have no problems with them. I ported my number, change over went smoothly. I use their £10.00 goody bag, which I get unlimited data with. My wife changed over too. We save a fortune, in that we can call each other for free. There is no contract with giffgaff, so would recommend them to anyone, and if you don't like them, as you have no contract with them, then you are free to walk to another network provider whenever you choose. Simples!!!

savemoney

Yes it seems good value accept the network is diabolical and at times useless for 3G notwithstanding issues of billing being charged for calls when we shouldn't do sometimes we got money back other times cant be doing with raising a issue with them we shouldn't need to. Not being able to buy a goodybag another issue and earlier this year network went down. They use O"2 network which is about the worse network going for signal strength. Its very hit n miss where we live

My Oh is leaving them this month, she rather pay more and get less as long as the network is reachable

Spleen wrote: »

To be honest, I've had no problems, and am really pleased with the service. £10 for 250 mins, unlimited data and unlimited texts is unbeatable.

GooliesOfFire

Good value for money in my opinion. It is great when it works. I had no major problems with giffgaff. The reception in my area is good. It's not as reliable as ie. T-Mobile (customer for 7 years) and outages happen from time to time.

If your life/work depend on your mobile phone then I suggest you stick with the big boys like. T-Mobile, Vodafone etc. If your phone doesn't affect your work and you don't mind some reliability issues then giffgaff surely can save you a lot of money.

Herongull

I have used GG for over a year on PAYG and pay around £2 a month. Never had any problems, but am thinking of moving to Ovivo as it is free.

Im_just_careful

If you make a reasonable number of calls, the £10 a month Goodybag is good value. You have to opt into this but you can set it to repeat every month.

It works on o2, so the network comments above basically mean, if o2 meets your coverage needs Giffgaff will be OK.

There is little company provided support. You use their "community" online if you have a problem.

Generally people seem to have fairly typical "changing networks" issues at first and then it mostly settles down.

If you know someone with a SIM it benefits both you and them by £5 of credit if you quote their "username" when you sign up for a SIM.

Get Vodafone to unlock your phone first (worth doing even if you don't go to Giffgaff) then try a SIM before porting your number.

At worst you are £10 down.

anonymousie

4 out of 5 of the family are giffgaffed here (DH needs to pull finger out and get PAC from 3! he's paying more than £10/month for less than the GG goody bag allowance!).

We've been with them since last autumn and TBH it's cheaper and better than any other network I've been with (not tried vodaphone).

I use a smartphone and plenty of data, some calls, lots of txts - £10 goodybag (eldest daughter has this too).

The 2 younger kids (16 and 13) have the £5 unlimitied txts bag as they tey rarely call anyone other than me and GG to GG calls are free... DS really pushes the txt amount- 3000 or more and that is a bargain for the money.

Now, whilst on holidays the kids bags have lapsed- they can still call/txt me free and use facebook to chat to mates.

Yes there have been 2 outages of service- one due to a broken pipe at GG HQ and one due to O2 going down. However the other networks have had issues too.

No customer service except via the forums- again all good- I have had problems- with APNs and also when porting number but these were quickly sorted via the forum advice. Previous phone advice from big networks (O2 I mean you!) has been bloody annoying at times- ring them and they says something has happened and it hasn't or it has happened wrongly etc etc (asked to have additional data bolt on removed and they took all my data off!! argh!)

So not perfect but better than anyone else so far and miles cheaper.

THe only think I may consider is some unlimited data package with 2 as there is talk that " unlimited " may not be so for ever- I use maybe max 4gb /month so I think I'm well under the " abusing the system" radar. THey do clamp down on that as it is detremental to other users.