Kwik Fit

Hoof_Hearted

I haven't knocked Kwik Fit in the past and I have had reasonable service from them for tyres, MoT etc.

However, I am astounded that they fitted the wrong tyre size to daughter's car, replacing one that was punctured. Instead of 165/60 they have fitted 165/65. Visually, it looks bigger. It's not exactly brain surgery getting a matching tyre.

Anyway, back tomorrow, hopefully for a grovelling apology.

paddedjohn

Mistakes do happen, even the best tyre fitter can have an off day.;)

Have to admit i have done this in the past, i fitted the correct size for the car but the owner had fitted different sized ones to the manufacturer

waynedance

We all make mistakes, were all human. As long as they sort then all good and no need to never go back again.

Update us later.

photome

waynedance wrote: »

We all make mistakes, were all human. As long as they sort then all good and no need to ever go back again.

Update us later.

thats better

Kwikfit_company_representative

Hoof_Hearted wrote: »

I haven't knocked Kwik Fit in the past and I have had reasonable service from them for tyres, MoT etc.

However, I am astounded that they fitted the wrong tyre size to daughter's car, replacing one that was punctured. Instead of 165/60 they have fitted 165/65. Visually, it looks bigger. It's not exactly brain surgery getting a matching tyre.

Anyway, back tomorrow, hopefully for a grovelling apology.

Hi there,

we're sorry to hear this. Please PM us your contact details so we can check that the centre has resolved this satisfactorily.

Please let us know,
Andy

Hoof_Hearted

I am going back this afternoon. I will let you know what happens.

Kwikfit_company_representative

Hoof_Hearted wrote: »

I am going back this afternoon. I will let you know what happens.

Thank you,
Andy

red_eye

paddedjohn wrote: »

Mistakes do happen, even the best tyre fitter can have an off day.;)

Have to admit i have done this in the past, i fitted the correct size for the car but the owner had fitted different sized ones to the manufacturer

come on having an off day is fitting a directional tyre the wrong way round.

red_eye

Kwikfit_company_representative wrote: »

Thank you,
Andy

do you still offer the nitrogen inflation service?

atrixblue.-MFR-.

dunno why there are reps here, 2008 and 12 posts!

why bother rep, the national concesus is that the company isnt very good to start with.

make me laugh when i see a rep here, avoid the really big mistakes you make when people post here, but a simple tyre mistake is jumped upon. ROFL

GolfBravo

red_eye wrote: »

do you still offer the nitrogen inflation service?

Air is 78% nitrogen, 21% oxygen, 1% argon.

Why would you need more nitrogen?