Next VIP Sale

Mumto2

anyone having probs with quickshop? Says my codes aren't recognised

WelshLamb

if quickshop shows number not recognised its sold out, some worked for me... I have a large limit on my account and no payments outstanding an it asked me to pay by card! no option to put on account

laurap1

I have placed two orders this morning and have received confirmation email but none of the items are in my summary on the actual account. Does anyone know if this means I dont actually have them?

scotkat

laurap1 wrote: »

I have placed two orders this morning and have received confirmation email but none of the items are in my summary on the actual account. Does anyone know if this means I dont actually have them?

I think it takes a little while to update - i've nothing on my summary either but have the confirmation email so I presume it's okay!!

laurap1

scotkat wrote: »

I think it takes a little while to update - i've nothing on my summary either but have the confirmation email so I presume it's okay!!

Thanks for that - was worried there!

deb

anyone managed to get their 2nd postage charge refunded yet? Which email addy do you use to request this?

Thanks x

tronski

Do they usually refund delivery charges if you've placed a few orders on the same day?

chemical.galaxy

tronski wrote: »

Do they usually refund delivery charges if you've placed a few orders on the same day?

Yes during a vip slot if you have checked out several times - just phone or email them

scotkat

deb wrote: »

anyone managed to get their 2nd postage charge refunded yet? Which email addy do you use to request this?

Thanks x

i've always just used the contact us form on their website, not sure if this link will work:


http://help.next.co.uk/Contact.aspx

janiebaby29

i too had a 7am slot , mananaged to get a couple of bikinis i had my eye on plus 2 petite formal dresses reduced to 20.00 from 65 !! . Really pleased with my order and was quite restrained . off to work now !!