Ibto Esa advice

samjef11_2

Hi i was sent a esa50 form on May 18th which i got my mum to fill it on June 4th i think i need to sent it back by June 20th but sent it on Monday June 11th how long will i have to wait before i get a reply or a letter should i phone dwp? I was last paid my IB on 15th of June so if i am correct i shoud still get a payment next Friday which is 29th of June.

If anyone can help can help would be great

[Deleted User]

the process seems to be taking some time,although i would phone them to check they received the esa50,after that sit back and wait

samjef11_2

woodbine wrote: »

the process seems to be taking some time,although i would phone them to check they received the esa50,after that sit back and wait

Phone the dwp is that correct or atos?

HB58

Phone DWP to check that your form arrived. After that, it could take months before you hear anything else.

samjef11_2

HB58 wrote: »

Phone DWP to check that your form arrived. After that, it could take months before you hear anything else.

thanks but during waiting from them to send a letter if i need a face to face assessment i will get my ib paid right?

boysim34

yes that is right, your ib will not stop until the decision has been made about esa, we waited about 6 weeks before my partner had a phone call to go for a medical exam

samjef11_2

boysim34 wrote: »

yes that is right, your ib will not stop until the decision has been made about esa, we waited about 6 weeks before my partner had a phone call to go for a medical exam

Thanks is there any way of emailing the dwp as i know you spend ages on the please hold machine and listening to the the awlful music that they have not updated lol

atrixblue.-MFR-.

the esa50 goes direct to the medical services (atos) when you post it with their pre paid envelope, its doesnt got to the dwp untill after the report has been viewed with the advice from the assessor to say you either fit support group, LCW WRAG or WRAG or you need a face to face assessment, the dwp will then send back you esa50 to the medical services with a note attachment giving the go ahead for face to face, thats when they will contact you again to arrange an appointment via letter, it can be as long as 6 weeks before you hear anything at all. thats not to say that atos would have informed the dwp they have recieved it they will but can take 10-14 working days to reflect that on the system.

Muttleythefrog

CHances are your form is with ATOS HC who you returned it to and they will be processing. They'll take a look and see if a face to face medical is necessary (and contact you in due course regarding date) or if getting a GP factual report would be suitable or if they have enough evidence already to provide advice to DWP. My advice would be to email ATOS HC to confirm they have received the ESA50... ATOS seem to be useless at everything except in my experience giving information on status regarding their activities in relation to their responsibilities in the process. Try [EMAIL="customer-relations@atoshealthcare.com"]customer-relations@atoshealthcare.com[/EMAIL]

Usually it can take weeks for DWP to make decision after ATOS supply their advice or medical report. Therefore after medical or after ATOS close their file I suggest requesting ESA85 (face to face medical report) or ESA85A (report where face to face medical not done) from DWP to see what advice they gave.

Any supporting medical evidence you can get into the process could be helpful.

nannytone_2

i completed my second ESA50 this week.
Do ATOS refer to the previous medicals notes or is each review treated in the same way as a new claim?

samjef11_2

Muttleythefrog wrote: »

CHances are your form is with ATOS HC who you returned it to and they will be processing. They'll take a look and see if a face to face medical is necessary (and contact you in due course regarding date) or if getting a GP factual report would be suitable or if they have enough evidence already to provide advice to DWP. My advice would be to email ATOS HC to confirm they have received the ESA50... ATOS seem to be useless at everything except in my experience giving information on status regarding their activities in relation to their responsibilities in the process. Try [EMAIL="customer-relations@atoshealthcare.com"]customer-relations@atoshealthcare.com[/EMAIL]

Usually it can take weeks for DWP to make decision after ATOS supply their advice or medical report. Therefore after medical or after ATOS close their file I suggest requesting ESA85 (face to face medical report) or ESA85A (report where face to face medical not done) from DWP to see what advice they gave.

Any supporting medical evidence you can get into the process could be helpful.

When I'm emailing atos hc what information iin the email would they need number 1 for sure is national insurance number but is there any thing eles they would would need?