Natwest Technical Issues

Bristol_Bloke

I don't care about compensation. What I do care about is that the £30 I paid in to cover a bill (and was credited as £15) will be there, and will be for the correct £30 amount so that my phone bill is paid on Monday and I incurr no additional charges for going over my agreed Overdraft limit.

I will be appalled if I end up having to pay for the errors (I can't even pay the bill with the CASH that I paid into them on TUESDAY!! - 4 working days before it is due to be withdrawn).

Really angry. I also feel for all the other people who are more affected by this than me, people with families/small children/babies etc etc.

themindsliders

I can see my pay going in now but balance not updated. Fingers croosed on teh BACS run between 1600 - 1630

johnsons_baby

I can see my credit now on View Full Statement. I was just totting up what has gone in and out of my account and I'm down £22 on what I should be based on their figures and account balances!

f1widow

I can see my payment going in on the statement online but the balance has not been updated also

jennyz123123

I can see the credits on my statement but my balance has gone to -10.80. It was in credit an hour ago!!!!

xDiamondDollyx

I can also see my CTC gone in but my balance was 0.52p this morning, now its £4.15 lol No idea what Natwest are doing! Obviously the CTC is not showing in my balance yet.

mumof2:D

knewbold wrote: »

20 quid has just gone in my account, im not expecting 20 quid!

no idea where its came from

Yes me too, why would they just put £20.00 in???

johnsons_baby

Told my ex to go to a branch and get cash, some branches STILL not giving access to cash, he was refused and told the issue would be remedied by 5!

paul_h

paul_h wrote: »

My online banking now showing 0.00 available... things are going backwards here!

...and to add to that, £300 in cash that I paid in earlier this week which was showing earlier has now disappeared, so the account balance is wrong too. Not sure if anything else is missing...

f1widow

Re: compensation - they told me earlier they will pay for anyone being out of pocket ...... terrible inconvenience having to change plans / potential house sales falling through / no food-petrol/ bills not being paid is not "being out of pocket" though is it .....
Dont forget "helpful banking" ..................