compliance letter from belfast!!!!

n111c

Hi im new to this site, ive been reading some threads and found some really useful.I renewed my tax credits 8 weeks ago after receiving my renewal pack....then a week ago i received a letter requesting my work contract child care receipts and bank statements for a year and also a years worth of payslips!! i sent these straight off recorded delivery after a day of running around and collecting the information lol.... its been a week now since i sent it and now im getting really worried as ive heard nothing yet...does anyone have any idea please as to how long i will have to wait. the whole situation is worrying and so stressful i just want my final award to put my mind at ease. My estimated income was 3500 less than what i had estimated.... does anyone know what will happen about that too???? i have phoned loads and just get told its still in process... someone please reassure me ... thankyou in advance... Nic

john539

n111c wrote: »

Hi im new to this site, ive been reading some threads and found some really useful.I renewed my tax credits 8 weeks ago after receiving my renewal pack....then a week ago i received a letter requesting my work contract child care receipts and bank statements for a year and also a years worth of payslips!! i sent these straight off recorded delivery after a day of running around and collecting the information lol.... its been a week now since i sent it and now im getting really worried as ive heard nothing yet...does anyone have any idea please as to how long i will have to wait. the whole situation is worrying and so stressful i just want my final award to put my mind at ease. My estimated income was 3500 less than what i had estimated.... does anyone know what will happen about that too???? i have phoned loads and just get told its still in process... someone please reassure me ... thankyou in advance... Nic

Do you really expect an answer in a week ?

indigo739X

They simply don't work that fast - you've done the right thing, sent in the docs registered mail - now you can relax. If they need something else, they will contact you. Otherwise give them a couple of weeks at least!

traveller

Hi, I also got this letter on may 18th. They received the documents on may 30th (i checked online tracker) and have still not heard anything. So I wouldn't expect to hear anything in a week. I do understand it is stressful, as I was worried too, particularly as my statements are online downloads rather than through the post ones, but I assume if they needed anything else, I would have at least heard that by now. Try not to worry

handlewithcare

Believe me a week is nothing with a government dept! They probably haven't even date stamped it yet. When I sent off my dla renewal I waited 14 weeks for a decision. Try not to worry if you haven't heard a month after the date you sent it to them I would give them a quick ring to put your mind at rest

n111c

john539 wrote: »

Do you really expect an answer in a week ?

well i didnt know how long it would take thats why i asked!!!!

n111c

thankyou for your replies....when i phoned them and asked if they had received my information they said they had and would check it and send my things back to me the way i sent them by recorded delivery... im sure im owed money and im sick of waiting ...its the not knowing what to budget for thats the problem

zagfles

They send everything second class so it'd take about a week even if they reply immediately!

What did you mean by "My estimated income was 3500 less than what i had estimated.... does anyone know what will happen about that too????"

What was your income in 2010/11? What and when did you estimate for 2011/12? What was your actual income 2011/12?

n111c

my income in 2010/2011 was estimated at 14000 and was 9000 and something and i got 2500 one off payment when i renewed last april...and this year it was estimated at 9800 and something and was 5997... i work in domicillary care so the hours fluctuate all the time we are contracted to zero hours as we arent guaranteed hours... hope this makes sense lol

Lady_Inversneckie

Hi,

I got the letter from Belfast as well.
I dont recall it asking for payslips....

I asked my Childcare company for a contract as I didn't seem to have one and for a statement from them on headed paper showing the charges and payments for the year 2011/12.

I sent this off and phoned after a week to ask if they had received it.
It had not been received but there had been the Jubilee long weekend.
I told her what I had sent and she told me that was not acceptable.
I must send bank statements showing the payments that I made.
I dont have a printer and I'm paperless with my bank.
The bank will send me statements for 2011/12 but it may take up to 10 working days!

The lady in Belfast said if I didn't send what she needed by the end of the month, my money will be stopped!

It does give you the hebbie jebbies :-) but I'm sure if will all end well.

I must check about the payslips on the letter.

Cheers

Amanda

n111c

my didnt ask for bank statements... so yours probably didnt ask for wage slips... i think they ask for one or the other.. did they say how long it will take them to sort out???