Supanet Broadband £7.99/month. 8Mb. Unlimited

spud17

feival wrote: »

According to that link I have gone from one of the best providers to one of the worst.

FYI I'm also with Virgin 2mb and have had good and reliable service.

However I can only get about 1mb on ADSL so went cable, but they have been dropping down the list quite rapidly over the last year.

IIRC one of the sites regularly lists how each isp is moving in the charts and VM is generally one of the biggest fallers, in % terms.

Just because a couple of us are getting a good service it doesn't mean everyone will.

ay_5000

Supanet would work to cost £144 inclusive of all activation charges, etc for the year -- by far the cheapest package I've seen for what's on offer!

vibrantcolour

We tried to sign up to Supanet about a year ago following an offer of free belkin wifi router offered in most of the PC magazines.

We however failed because they seemed unable to answer the phones on their *advertised* sales hotline on every occasion.


So in that case we decided that they didn't really want customers after all.

Another point, they're owned by whats left of the infamous Time/Tiny group.

Do you really want to put your trust in that?

Cs

cd1951

I do not think anyone can go wrong with unlimited broadband (8mbps) for £7.99 per month, includes offpeak/weekend telephone calls. This is for the Silver package (migrating from an existing broadband isp) This is the cheapest that I have found for people in unbundled/cableless/freeview less areas!! www.supanet.com

weegie.geek

On the face of it, good.

Dig a little deeper though...

Did you make the font big and colourful to make this look like spam on purpose, btw?

mike_the_bike_2

Ok any legal experts here?

I upgraded with this bunch of crooks over a year ago. This was after I had completed a 12 month contract with them.

I now want to leave and am told that if I leave I have to pay them another 12 months plus a £39.99 leaving charge.

They CHANGED their T&C's AFTER I took out the contact with them to make the contract 24 months!!

Apparently they sent me an E Mail advising me of the change in T&C's 9 months ago and it gave me an opportunity to leave within 14 days.

I can't find the E Mail and the suggestion from others is that there was something but it was tucked away in small print in the monthly sales garbage where they try to flog us stuff and NOT in an E MAIL headed "IMPORTANT CHANGE IN TERMS AND CONDITIONS"

Surely this can't be legal????

mrnomoneybags

mike_the_bike wrote: »

Ok any legal experts here?

I upgraded with this bunch of crooks over a year ago. This was after I had completed a 12 month contract with them.

I now want to leave and am told that if I leave I have to pay them another 12 months plus a £39.99 leaving charge.

They CHANGED their T&C's AFTER I took out the contact with them to make the contract 24 months!!

Apparently they sent me an E Mail advising me of the change in T&C's 9 months ago and it gave me an opportunity to leave within 14 days.

I can't find the E Mail and the suggestion from others is that there was something but it was tucked away in small print in the monthly sales garbage where they try to flog us stuff and NOT in an E MAIL headed "IMPORTANT CHANGE IN TERMS AND CONDITIONS"

Surely this can't be legal????

Im no legal eagle but i think they have to send you a written letter for that kind of change.


-Tom

PatchTheLatch

mike_the_bike wrote: »

Ok any legal experts here?

I upgraded with this bunch of crooks over a year ago. This was after I had completed a 12 month contract with them.

I now want to leave and am told that if I leave I have to pay them another 12 months plus a £39.99 leaving charge.

They CHANGED their T&C's AFTER I took out the contact with them to make the contract 24 months!!

Apparently they sent me an E Mail advising me of the change in T&C's 9 months ago and it gave me an opportunity to leave within 14 days.

I can't find the E Mail and the suggestion from others is that there was something but it was tucked away in small print in the monthly sales garbage where they try to flog us stuff and NOT in an E MAIL headed "IMPORTANT CHANGE IN TERMS AND CONDITIONS"

Surely this can't be legal????

I think I might be in the same situation. I have sent a private message.