Southampton Town Quay - Urgent help needed please!

[Deleted User]

Not that you needed to appeal in the first place.

Coupon-mad

dan24 wrote: »

Just thought i'd update everyone. Received a reply from Parking Eye and they've accepted my appeal and have dropped it all

You are the one in a thousand or so then, well done as at least you no longer have to worry about those stupid letters.

Occasionally a PPC will allow the odd 'appeal' so they can show it to the BPA and/or the DVLA and/or the Government in the build up to their trumpeted 'appeals procedure' (LOL!!!!!!!) the BPA reckon they are bringing in for all PPCs.

bondy_lad

if parking spy have accepted this,its no doubt, due to the fact that they patroll this forum daily and simply know they were in for a good spanking if took it further,, anyway , well done and many thanks for update.

Kite2010

Look man doing audit, we do listen to appeals once in a blue moon.

We don't need an independent appeals process, now give us keeper liability.

dan24

Bedsit_Bob wrote: »

Not that you needed to appeal in the first place.

i understand that now but i had already appealed before i looked into it and posted this thread on this forum.

M271

Coupon-mad wrote: »

:rotfl:

As long as it's not a company or hired car which is more complicated, you just IGNORE the whole scam.

What are the differences if it is a company car ? I was wondering if they are more or less inclined to pursue if they see that that they will be dealing with a multinational company rather than an individual, or if they know that these multinationals are more likely to put pressure on their clients and demand that they pay to give these company car companies an easy life.

My friends went to the Town Quay 2 weeks ago in a Company Car to briefly view the Cruise Ships (as they have done several times over the years), the friends did not realise that the Parking rules/system had changed and did the normal park up for 10 to 15 minutes not leave the car and then leave again without paying. People have been doing this in Southampton for decades to briefly view the ships from Town Quay.

I have now looked at the NEW parking rules and there are 15 minutes 'free' for drop down and pick up, my friend thinks that its was around 15 minutes that they were there. They have not received a letter yet so she may be lucky and left just within the 15 minutes, how long does the first letter take to arrive ?

I agree that we should be aware of parking rules but it is the potential magnitude of the invoice charge that is totally disproportional to the type of incident. If it was for £15 or £20 I think people would accept it without much fuss, although after reading the forums I know that people are not obliged to pay anything.

taffy056

The difference is that the registered keeper are the hire/lease company, letters will go to them straight off, they handle it in different ways some will abide by their trade body bvrla and pass on your details to the parking company, some charge an admin fee for doing so, which in most cases is not in the terms.

Others will pay the invoice then charge you an admin fee as well, this is against the bvrla recommendations and their own T&Cs . If that happens you could claim for an unauthorised transaction on your card, or and complain to the hire company, as a last resort you could sue them and the card company.

What you should not do is pay the parking company

Stephen_Leak

Most car hire/leasing companies are fully aware of private parking tickets. Unfortunately, some pay the charge and then pass on the charge plus an administration charge to the driver.

Car hire/leasing contract T&Cs usually have a clause about the driver being responsible for fines or penalties. That's for legally enforceable fines or penalties from councils, police, train operators and Transport for London. But this is a speculative invoice from a private company. If they want to pay it, advise them as above. If they pay it, that's their problem. If they’ve taken the money from your account, ask for it back, or else you’ll sue them for breach of their own contract.

If you need to, also advise them of this article from Fleet News ...

http://www.fleetnews.co.uk/news/2009...s-urged/30698/

... and the British Vehicle Rental & Leasing Association (BVRLA) guidelines on private parking tickets ...

http://lmgtfy.com/?q=bvrla+private+parking.

Plan B is to use the private ticketing company's greed against them. Simply write to them, so that they then write to you.

M271

My friends car is a Company Car through a lease company, hopefully the company are used to this and ignore them as they deserve. I feel sort of responsible as my friends were visiting us and I knew about change of parking system through the local press a month or so ago but forgot to warn them!

As I stated in my previous posting a communication has not been received yet from either the Parking Company or Lease Company so it may not be an issue, but reading posts about this has brought home to me the poor parking company controls that there seem to be. There should be restrictions to issuing such high 'invoice' costs for slightly overstaying or mis-entering car reg numbers etc.., completely disproportionate to the apparent 'misdemeanor'. It's their fault if they employ such costly systems and DVLA tracking costs to issue these.

For people unfamiliar with the car park in question it is frequently used by sightseers/visitors to view the ships (often from within their own cars) for a 'few minutes' as it is an old quay jutting into Southampton Water, it is not a city centre car park. This particular car park must be catching quite a few people out as people have used this car park for this purpose for decades, it really says 'welcome to Southampton' to the city tourists to those that get invoiced.

Coupon-mad

M271 wrote: »

My friends car is a Company Car through a lease company, hopefully the company are used to this and ignore them as they deserve.

Lease companies are the worst at just paying the things and then clouting drivers for the money plus an admin fee. On here we only usually hear about Lease companies which have done that so I would not be very hopeful at all that they will ignore this.

All his best-laid plans to ignore could go to waste.

Maybe worth getting an up-to-date copy of the t&cs for the company car for starters to see if it mentions 'penalties/fines' which this isn't.

Or even try a different approach as Egland and Wales are about to have the Freedoms Act change things bit? I reckon he could be well advised to raise the issue of this article with the Fleet Manager:

http://www.fleetnews.co.uk/news/2012/8/21/...policies/44541/

Your friend could tell his Fleet Manager he has been reading the above article and that he knows full well that fake private 'PCNs' are unenforceable and not the liability or business of the registered keeper or owner of a vehicle.

But in view of the Freedoms Act he can see that the option to ignore will no longer be there for company cars and lease hire vehicles unless they know the score and realise nothing happens. So he wants to address the issue up front before October 1st and wish to confirm to him/the lease co. that they can pass on his name/address if ever they get any letters from private firms relating to a 'Parking Charge Notice' (= fake PCN). Say he knows that once they have passed on the driver's details they have zero liability for private fake PCNs and he'd like to be up front and confirm that they can pass on his details.

Could open an interesting can of worms but if I were still doing my driving job now I think I would do this, up front, now.

I would be wanting to get this out in the open to cover him and all the other drivers (hopefully) to get a general agreement of passing on driver's details where it's not a real (Council or Police) ticket with the clue in the word 'penalty' on it.

What's the betting that most Fleet Managers in England & Wales won't have a clue about the Act even though all they have to do is pass on the driver's details? Here's one daft Fleet Manager who has read the above article but has stil missed the point. Here he is, panicking about paying all these fake PCNs quickly in view of the Act (until put right by another poster):

http://www.fleetnews.co.uk/Forum/Topic.aspx?TopicID=170

''Bother! Now I'll have to ensure lots of prompt payments are made to keep costs down and then try and recover the monies from the drivers. Sometimes this can be like getting blood out of a stone!''