Royal Mail Recorded Signed For (RSF)- Biggest Scam Ever?

mazza111

You really need to learn the difference between the services

Recorded Delivery - Scanned at PO when taken from customer - scanned at delivery, whether that be on a piece of paper (which takes some time) or on PDA.

Tracked - Scanned at departure, scanned at mail centre, scanned on entry to delivery office, scanned to go out, scanned at delivery. Sometimes requiring signature, and mainly a business service, unless you send a lot.

Special delivery - tracked every step of the way with a signature at the end.

Shipshape - RD is not tracked.

johnnyboyrebel

soolin wrote: »

I am glad I don't use the same eBay you do. I send approx 120 parcels a month, all standard usually 2 nd class mail and have about 1 INR every 6 months.

Still, I do love my competitors charging 95 p more per item as it really increases my sales no end. My sales are cheap, fast and assuming they do get a positie who needs a signature they don't have to go to the sorting office to get their mail if they aren't in. I win all ways and think of all those 95ps I keep instead of giving it to Royal Mail.

Its odd this because I had exactly the same issue with lost items with eBay in my short stint on there.

Every other buyer was claiming the item hadn't arrived after I sent standard first class. If it was true I was just very, very unlucky. Whether it was true or not, it wasn't worth the hassle. eBay was pointless for me. Clearly it is works for many people so no idea what the issue was for me.

Selling for me is a part of my past now anyway so no more hassle for me

SHIPSHAPE

mazza111 wrote: »

You really need to learn the difference between the services

Special delivery - tracked every step of the way with a signature at the end.

Shipshape - RD is not tracked.

From RM website regarding Recorded Signed For-


Do you track items between posting and delivery?
No. The tracking takes place following delivery to confirm the item has been delivered
http://www.royalmail.com/print/delivery/business-delivery-options-uk/recorded-signed/faqs



You need a heads up, nobody else.

Hern

A Certificate of Posting is free of charge and ideal for eBay sellers. Using RD is daft, unless the buyer asks for that.

My particular grief with RD stems from the occasion when my mail was lost in transit but RM atill said they had it "in our network awaiting delivery".

But in truth, they didn't really know where it was. Because they don't track it.

RM still misleads its RD/Signed For customers like that. Still provides soothing reassurance on its "tracking" website even though it has absolutely no idea if an RD / Signed For has been mis-sorted en route to its destination and got lost, or has indeed reached its destination but nobody was there to sign for it and the postie didn't bother.

This kind of deliberate ingenuousness is unpardonable -- it took a record 14 days for us to finally be told that, er, no, our RD was, um, "not in our delivery network" -- based on RM's obvious assumption that, after that length of time, it surely couldn't be. (Turned out, the mail -- to our insurer -- had landed there on the third day after posting. But we didn't know. And RM kep insisting that actually, it hadn't. . .)

Recorded Delivery / Signed For is an utter and complete waste of money. Its so-called on-line tracking exists only to sustain the pretence that somehow, a customer is getting a good deal by using the service -- a 'good deal' that RM undermines itself by confessing that no, when your mail is "in the delivery network", it hasn't a clue as to its location (and therefore, hasn't a clue if it has actually been delivered, but the signed-for process was never completed)

By contrast, its Special Delivery, fully tracked, with honestly reported progress information is always the bargain of the year for us when we factor in just what it would have cost us had we had to deliver the darned thing in person.

mazza111

SHIPSHAPE wrote: »

From RM website regarding Recorded Signed For-


Do you track items between posting and delivery?
No. The tracking takes place following delivery to confirm the item has been delivered
http://www.royalmail.com/print/delivery/business-delivery-options-uk/recorded-signed/faqs



You need a heads up, nobody else.

Read. It's a signature upon delivery. A tracked service is MUCH different. It's tracked every step of the way (like SD). Recorded delivery is just that. The delivery is recorded by way of a signature. RD travels with normal mail, therefore it can't be tracked until a signature or a failed delivery attempt is made. Therefore it's not tracked. Yes, ebay will use an attempted delivery as proof or a return, but it's not a tracked service.

As a retired postie, I do know the difference between the services.

NBLondon

johnnyboyrebel wrote: »

Its odd this because I had exactly the same issue with lost items with eBay in my short stint on there.

Every other buyer was claiming the item hadn't arrived after I sent standard first class. If it was true I was just very, very unlucky. Whether it was true or not, it wasn't worth the hassle. eBay was pointless for me. Clearly it is works for many people so no idea what the issue was for me.

Selling for me is a part of my past now anyway so no more hassle for me

I think it might depend on what type of item you were selling and the sort of person it would appeal to as well as luck. If it's an item that could then be resold elsewhere easily, then the dodgy buyers might be more common. I used to mess about trading comics and magazines and you sometimes got kids who thought they'd try to put one over on you.

I used to get Proof of Posting and claim from RM for a small item and Recorded if the auction price had gone over a tenner. This was always stated in the description as well.

Mancunian

Recorded signed for generally doesnt get signed for simple as!

Biggest scam ever and trades description!

Why not post successful signed for item tracking details on here (if anyone can!)

custardy

George_Michael wrote: »

In which case, you shouldn't have any problem telling me where recorded delivery item No AU416423467GB
was posted from.

http://track2.royalmail.com/portal/rm/track?catId=500185&mediaId=22700601&keyname=track_home

Mancunian wrote: »

Recorded signed for generally doesnt get signed for simple as!

Biggest scam ever and trades description!

Why not post successful signed for item tracking details on here (if anyone can!)

like that one you mean?

Meadows

Mancunian wrote: »

99% of the time the recorded items I send or receive are not processed correctly and not tracked or even signed for. For reliable, prompt delivery use Special Delivery

Where I live I sometimes get a card through the door when I know I was in the house and no one rang the bell also my postman will sometimes leave a recorded package in the outer porch unsigned for, again I can be in the house but I find that rather than ring the bell he opens the outer door and leave package there whether they are normal post or recorded!

So you have to ask what is the point, and when they return back to the depot with their little card (which does not have my tag on that was supposed to be removed from the recorded delivery label and put on their card) who's signature is on it or do the depot ever check?

mazza111

They would check if there was an alleged fraud. How could anyone in the office check who had signed The old delivery cards were hard enough to read some customers' writing, but I imagine it's even worse on the PDAs