We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
BT...absolutely shocking and incompetent ...Help please.
Comments
-
Norman_Castle wrote: »Send them a copy of the debt collectors letter and a copy of the conformation that you do not owe this money.
Also send them your hourly rate charge for resolving their mistakes.
not to mention whatever other fees you can think of
phone call costs, postal costs, paper costs etc0 -
Hi Jamie Cortez
I have just seen you post and would like to look into this to see what has happened. If you check out my profile section you will find my contact details.
Regards David“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
BT_company_representative wrote: »Hi Jamie Cortez
I have just seen you post and would like to look into this to see what has happened. If you check out my profile section you will find my contact details.
Regards David
Hi david i tried the email address linked by another user above, and currently Rebecca Pierce from the Executive Level Complaints is looking into it for me.
Thanks for your response though.0 -
Hi Jamie Cortez
I am glad to hear that this is being looked into for you and I am sure Rebecca will be able to sort everything out for you, but if not let me know.
Regards David“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards