Replies

• 29 May 2012 at 9:39AM

  dt3887 Forumite

  275 Posts

  29 May 2012 at 9:39AM

  Norman_Castle wrote: »

  Send them a copy of the debt collectors letter and a copy of the conformation that you do not owe this money.
  Also send them your hourly rate charge for resolving their mistakes.

  
  not to mention whatever other fees you can think of
  phone call costs, postal costs, paper costs etc

  0
• 29 May 2012 at 3:13PM

  BT_company_representative Organisation Representatives - Private Messages may not be monitored

  1.9K Posts

  29 May 2012 at 3:13PM

  Hi Jamie Cortez
  
  I have just seen you post and would like to look into this to see what has happened. If you check out my profile section you will find my contact details.
  
  Regards David

  “Official Company Representative
  I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected] This does NOT imply any form of approval of my company or its products by MSE"

  0
• 30 May 2012 at 8:25AM

  Jamie_Cortez Forumite

  122 Posts

  30 May 2012 at 8:25AM

  BT_company_representative wrote: »

  Hi Jamie Cortez
  
  I have just seen you post and would like to look into this to see what has happened. If you check out my profile section you will find my contact details.
  
  Regards David

  
  
  Hi david i tried the email address linked by another user above, and currently Rebecca Pierce from the Executive Level Complaints is looking into it for me.
  
  Thanks for your response though.

  0
• 30 May 2012 at 4:30PM

  BT_company_representative Organisation Representatives - Private Messages may not be monitored

  1.9K Posts

  30 May 2012 at 4:30PM

  Hi Jamie Cortez
  
  I am glad to hear that this is being looked into for you and I am sure Rebecca will be able to sort everything out for you, but if not let me know.
  
  Regards David

  “Official Company Representative
  I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected] This does NOT imply any form of approval of my company or its products by MSE"

  0