End of Contract!

Darkhawk

Thank you Tony!

Would you guys mind telling me what number I have to call to cancel? I can't find anything on my Your Orange page.

Tony5101

Just call customer service on 150 (free from your Orange handset) and there's an option "if you're nearing the end of your contract....."

Darkhawk

Okay, thank you so much for the help!

Tony5101

Just make sure you don't get sucked into another contract by their retentions team....unless that's what you're after

Darkhawk

I stayed strong Tony!

I managed to cancel my contract and they said that as long I don't use the Sim after my last bill (24th Month) I won't be charged extra, so yay!

So I guess those who missed the 30 day notice can call a bit later!

I am very grateful for the help guys!

Buzby

Quentin wrote: »

This is poor advice. Why "keep things tidy" by having to pay a full extra month?

If you want to cancel, then the sooner you give in your notice, the cheaper the final amount you pay will be!

It is excellent advice. By cancelling for the reasons stated, you avoid part months where you have to pay out and await a resulting credit the following month - which the networks usually won't bother to send unless you make loud noises.

Most people want to ensure they cancel in the most efficient manner - doing it on your billing date remains the most efficient, as there is a reduced chance the network can retail your funds. Diarise the dates and plan ahead.

Buzby

It should make NO DIFFERENCE whether you attempt to use your phone after the relevant date. Hopefully, you recorded the call - but if they do not activate your SIM having given an end date, that's their problem - not yours.

grumbler

Buzby wrote: »

Most people want to ensure they cancel in the most efficient manner - doing it on your billing date remains the most efficient, as there is a reduced chance the network can retail your funds.

Most people want to do it in the most cost-efficient way. Billing date is almost never the same as the first/last date of your minimum term.
If you are on an expensive contract and are switching to a cheap sim-only, it makes not sense to pay for, say, extra two weeks instead of claiming this credit back in the worst case scenario (or to pay the ETC for the last two weeks).

Quentin

Buzby wrote: »

It is excellent advice. By cancelling for the reasons stated, you avoid part months where you have to pay out and await a resulting credit the following month - which the networks usually won't bother to send unless you make loud noises.

Most people want to ensure they cancel in the most efficient manner - doing it on your billing date remains the most efficient, as there is a reduced chance the network can retail your funds.

You are posting this on a moneysaving website!

So telling the OP to wait for his next billing date before giving in his notice is far from "excellent" - especially as in the OP he wants to get out ASAP!

And what does "there is a reduced chance the network can retail your funds" mean?

All in all, poor advice, (if not tosh), and made the poorer by your insistence now that it is (in your opinion) "Excellent"!

grumbler

Quentin wrote: »

...And what does "there is a reduced chance the network can retail your funds" mean?

I guess this meant 'retain'. If the account is in credit after cancellation many networks will be happy to keep the money if you don't claim it.