Tesco BBQ Range BOGOF Offer Not Working! DTD To Be Had!

stmidwife

dancecrazylegs wrote: »

yes you should have got dtd if the packs were stickered bogof, maybe you could send an email to tesco customer service telling them what has happened, you may get a gift card for your trouble

Phoned customer services and explained the sitution - the very nice man said straight away that I should have got DTD. Money card on it's way and a stern word issued to the Customer services desk! :T:beer:

grannybiker

Some of the BBQ meats were on the end of the aisle at Lid Knee and had a 2 for £6 SEL. All the other BBQ meats had clearly had stickers removed (I did have a good rummage!) so they've obviously been tipped off!
Shame as planning a BBQ, so even BOGOF would have been welcomed

lawrie28

Thanks OP, £42 refunded to my card. We have just finished one pack of pork+pepper kebabs and a pack of BBQ ribs, cooked on my £15 B&Q BBQ (reduced from over £100) on Charcoal I got with DTD last year so having a very MSE evening!!!!

Following it up with Bakewell slices as well!

Ettenna

clairev36 wrote: »

I've had a strange result with this.
Tried in Tesco metro in N*wbu*y, 2 packs of sweet chilli chicken. Manned till, no BOGOF, customer services £7 back

Went to main Tesco on the A4, not an Extra just bog standard Tesco. Lots of packs but only some stickered up with the red BOGOF label. Selected 6 packs of different varieties. Other bits and pieces too.

Manned till, but 2 discounts seem to have worked.

Receipt says

**Mulitsaver** £-10.50 (presume this is the BOGOF)
Meat 2FR £6/3FR£8 £-5.00

I have spent ages trying to work out how to put a picture of the receipt up but can't work it out!

So paid 6x 3.50 = £21
-10.50
-5.00
£5.50 for 6 packs of BBQ meat:j:j

Not as good as the DTD but still pretty good
:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T

I went to the Extra at the retail park and bought tikka thing and ribs and BOGOF worked I'll have to pop along to the L0nd0n Road

Thank you xxx

dancecrazylegs

stmidwife wrote: »

Phoned customer services and explained the sitution - the very nice man said straight away that I should have got DTD. Money card on it's way and a stern word issued to the Customer services desk! :T:beer:

thats great, so glad that c/s at head office backed you up, it can be so frustrating when the staff on the c/s desks in store dont follow their policy correctly

harris23

not working at richo coventry boo!

Monkeynut

Just been and got a few more bits from another store and worked perfectly. I'd got 8 packs so £28
Guy on CS desk was really friendly, and said "OK, no problem, sorry about that, so we'll give you £14 back"
So of course I said, No - you'll give me double that back.." and he smirked and laughed a bit and nodded!
Told me that it's now the policy that they only give double the difference if the customer asks for it. Lots of the blue signs about it have been taken down!
Said they were more than happy to do it when it's asked for, but otherwise they just refund the difference!

Wouldn't surprise me if sooner rather than later the policy stopped altogether

N20Y1D

Monkeynut wrote: »

Wouldn't surprise me if sooner rather than later the policy stopped altogether

Yeah i'm sure they'll fix their pricing so that they no longer have to worry about offering customers a bribe to stop them going to trading standards...:rotfl::rotfl:

DA63147

Just got four packs of Meaty BBQ Pork Ribs 500g, free after dtd:j

Monkeynut

N20Y1D wrote: »

Yeah i'm sure they'll fix their pricing so that they no longer have to worry about offering customers a bribe to stop them going to trading standards...:rotfl::rotfl:

Hmmm, that one is a lot less likely!!

But it's not really a very good bribe if they aren't proactively offering it to people.