MSE News: Three to raise mobile prices

chanz4

Flavour of the month is 3, now what people need to look at yes they dont like prices rises but what network gives 100% all you can eat data without fair use policys and the amount of mins etc. Other networks wont touch nowhere near

Crabman

chanz4 wrote: »

Flavour of the month is 3, now what people need to look at yes they dont like prices rises but what network gives 100% all you can eat data without fair use policys and the amount of mins etc. Other networks wont touch nowhere near

In case you haven't heard, Three now use TrafficSense to manage data usage.

Buzby

The contract does not stipulate the price. The Tariff is a matter for OFCOM, but as it is not an issue of a mobile contract, they are powerless. Yet another reason, to add to the long list of reasons why agreeing to a mobile phone contract remains a matter that may well haunt the consumer, as well as their credit file.

All this for a 'free' handset? Anyone remember the World Record Club that sold LPs at 1p each, but you had to buy one full price one every month for 12 months at a cost far in excess of the local shops. That eventually died out as folk realised the true cost, but folk are still blinded by mobile bling, or the need to have a handset they could not otherwise afford.

grumbler

Buzby wrote: »

The contract does not stipulate the price.

Three wrote:

4.1 We may vary any of the terms of your agreement, including our Packages, on the following basis:
...
(iii) increase the fixed periodic charges for your Package

I hope you agree that in this context 'agreement'='contract'

Interestingly, iPhone T&C disappeared from the page where they were a few days ago.

TheJakeOfOld

After emailing Three for the third time detailing how I was able to cancel under 10.1(d), I included the following at the end of my email:

So, I am now either expecting a response telling me, in the same proportion
of detail I provided in my discussion, why my reason for **invoking clause
10.1(d) is invalid, or that my contract has now been cancelled as per my
insistence. Any response other than the aforementioned responses, or a
repeat of the previous template emails, will be considered as confirmation
that my contract has been cancelled and will be used as evidence in any
future legal proceedings should the need arise.

I got the following response:

Thanks for your email asking about our recent price increase.

We’ll be raising our prices by 3.6%, in line with the March Retail Price Index (RPI) rate published on 17 April 2012.

We know that increases are never welcome and as we’ve said before it’s not a decision we’ve taken lightly.

This is our final position and we will not be progressing this any further.

If you’d like to find out further information we’ve set up a special web page at - three.co.uk/pricechanges


yours sincerely,

Note how they have not given any explanation as to why I can't cancel. However, they also haven't explicitly said I can't cancel unlike in previous emails, which I consider to be progress.

I've replied thanking them for confirming my cancellation, saying I'll expect a final bill on July 1st and requesting my PAC. It's unlikely that I'll get anywhere but might as well keep trying!

aldredd

Buzby wrote: »

All this for a 'free' handset? Anyone remember the World Record Club that sold LPs at 1p each, but you had to buy one full price one every month for 12 months at a cost far in excess of the local shops. That eventually died out as folk realised the true cost, but folk are still blinded by mobile bling, or the need to have a handset they could not otherwise afford.

Getting a contract phone will frequently work out cheaper than getting Sim Free+Data package.

Take the new HTC One S:
Contract:
£16 p/m * 24 months = £384
No 'upfront' cost
= £384 over 2 years

Sim Free + Package:
Handset Cost = £419 + £10 top-up
MOnthly plan: £13.50 (and that's only 100mb data)
= £753 over 2 years

Source

banger9365

aldredd wrote: »

Getting a contract phone will frequently work out cheaper than getting Sim Free+Data package.

Take the new HTC One S:
Contract:
£16 p/m * 24 months = £384
No 'upfront' cost
= £384 over 2 years

Sim Free + Package:
Handset Cost = £419 + £10 top-up this is not sim free its payngo
MOnthly plan: £13.50 (and that's only 100mb data)
= £753 over 2 years

Source

sim free is £429.95 and if you do it right ,you trade your old phone in ,which makes it cheaper and if you arew trading latest phones eg sgs2/iphone,you can be looking at £220 plus as a trade in,and you will find that most people that get sim free have a very good deal to start with ,which is usually very hard to beat on a new contracted,
thats were people go wrong forgetting about some off the very old deals that are around,or have been around which people are still on and company deals that people can not get any more

aldredd

banger9365 wrote: »

sim free is £429.95 and if you do it right ,you trade your old phone in ,which makes it cheaper

But you still need a data plan on top of that.
Any you can trade you old phone on a contract as well - so you still get that saving. (In fact, I pretty much always factor that in when working the 'affordability' of any new contract I'm considering)

frazefast

Well good luck to all sticking to their principles and giving 3 the 2 fingers. Only customer power can stop these companies taking the **** out of us on a daily basis.

System

gjchester wrote: »

Ofcom on all prior price increases have said that any price rise is a business decision and out of their remit.

They are unlilkey to give you any advice, that is not their role but would rule on a complaint if put to them, and in there remit.

did you notice that my message to ofcom had nothing to do with the price rise and was addressing three's attempt to deny me my rights as according to the terms and conditions?