Three have raised prices; cause to cancel contract?

dragonsoul

Bingolingo wrote: »

You're correct about the dictionary definition of the word detrimental. However, it's used in your contract with the word materially and materially means that there needs to be some significance to the detriment. An inflationary increase in price is far from significant.

As for new customers getting a better deal, well that's not any different to me paying £1 more in tesco for something which someone later picks up at a reduced price. It sucks, but that's life.

The clarity of 3's Ts &Cs probably leads a lot to be desired, I have the same issue with my network TMobile. Again, that's just another thing that sucks but there's not a lot you can do about it other than ask for it to be explained to you by someone from 3 if it's not clear to yourself.

The terms are there in your contract allowing for inflationary increases in price. I'd doubt any business would make an effort to draw customers' attention to a term like that. As far as they're concerned, it's in the contract and that's enough; and they're correct.

They probably do think ahead about increasing the price but for business reasons won't tell customers.

Being mis sold is a horrible thing but it's nigh on impossible to prove.

All the best.

im not sure what legal difference the word "materially" would make on this (this is a flippant comment, i genuinely cannot see what legal difference it makes) and secoundly i am not using the online version of the T&C's, i am reading from the hard copy that came with my phone dated JAN 11, and the word "materially" is not in my version