more than automatically renewed my insurance without asking me

chanz4

I had lloyds policy which is the same as more than, it does state auto renewal and to call if you dont want it

ihateyes

people just dont bother reading the letter thoroughly. im sure OP read as far as the price, then stopped.

these feel think they are so smart! doesnt seem that here.

DCFC79

kennyjosiah wrote: »

my insurance tried this as well luckily the payment card is one I no longer use so they couldnt take the money ...... WHY CANT THE INSURANCE OMBUDSMAN PUT A STOP IMMEDIATELY TO THIS PRACTISE AND THEN LETS HAVE A CLAIM BACK UNFAIR ADMIN CHARGES WAR :money:

Whats wrong with people taking responsibility and making a note of the date when the insurance runs out on a calender/diary etc. Its not that hard to call your insurer to say "thanks but no thanks" to your current insurer and go elsewhere.

losgiganteskid

DCFC79 wrote: »

Whats wrong with people taking responsibility and making a note of the date when the insurance runs out on a calender/diary etc.

If that's the case why would they want auto renewal then ?

DCFC79

losgiganteskid wrote: »

If that's the case why would they want auto renewal then ?

Who would sorry ? :huh:

losgiganteskid

If you are suggesting that people ought to take responsibility themselves by noting in their diary when their insurance falls due, you are in fact implying there should be no need for automatic renewals !

chanz4

DCFC79 wrote: »

Who would sorry ? :huh:

those that forget, auto renew or police take car?

G8311374

Wutang wrote: »

I would also back the ombudsman to charge you for being a moron:money:

Wutang, if you want to describe someone who suffers with ill health due to active military sevice go ahead...if it makes you feel better about your own inadequacies

G8311374

mikey72 wrote: »

Just me thinking yes then.There are a few points though. Your old policy should confirm it would autorenew, and under what circumstances. You should have received a renewal offer about two weeks before, with a clear price, and details on who to contact if you didn't want to renew. If they didn't, you should expect a full refund. Why don't you want to renew, eg, if you have cover elsewhere, you may well get a full refund.

Thankyou, unfortunately my health took a turn for the worse at the end of last year and follwing a spell in hospital had to relocate. Unfortunately this has also meant that I am not on top of my admin or have been able to update the insurer with my change of address. I have spoken to them and they insist that when I took the policy out over the internet I would have been told it would be automatically renewed, also because of my condition I didn't even have the energy to open the policy and read it, I just filed it away for a veterinary emergency. My memory is awful so I have no recollection of this just a note in my diary to say renew insurance. So yes my own fault but it raises in my mind that if you suffer with ill health and have problems runnign your own affairs that this could be a trap many people fall into.

G8311374

ihateyes wrote: »

people just dont bother reading the letter thoroughly. im sure OP read as far as the price, then stopped.

these feel think they are so smart! doesnt seem that here.

Yeah unfortunately, due to chronic PTSD I am unable to function like I used to. Never heard of automatic renewal and it is not somethign I would knowingly sign up for.