Mis-sold advantage gold account by natwest?

notts_phil

stclair wrote: »

I thought group sales staff are given guns to hold to customers heads to get them to accept. Lol

Quite, unless she was selling it to a simpleton

chambta

agrinnall wrote: »

I fail to see how you could have qualified for an Advantage Gold account if you were unemployed and claiming JSA.

If credit scoring is passed then it doesn't matter. I guess 'unemployed' 'domestic responsibilities' etc score lower than other options but wouldn't preclude someone from having the account.

toben

Hi, to my suprise I have just cancelled my AG product on my Natwest current account. I only had the AG product because I was told a few years ago when I wanted an over draft facility, that I needed the AG product in order to qualify for the overdraft. I was also told that I could not cancel the AG product on my current account until I paid off the Overdraft. I never made use of any of the AG items. So just made an official complaint today to Natwest about this.

toben

notts_phil wrote: »

She didnt force you to open it

you just gave in to her sales patter!

It your own fault

But this is classed as Mis Selling

DCFC79

toben wrote: »

But this is classed as Mis Selling

The OP was able to say no or just walk out go elsewhere,

toben

DCFC79 wrote: »

The OP was able to say no or just walk out go elsewhere,

True, but in my case I was told the AG product was a requirement for an Overdraft. This was a few years ago now.

Gabbyhxxx

I'm only 18 Andhave been forced a gold advantage account and on an apprentice wage I can't really afford it, the lady at natwest rushed through and gave me no other accounts to choose from and said I cannot cancel without there being A fee

opinions4u

Gabbyhxxx wrote: »

I'm only 18 Andhave been forced a gold advantage account and on an apprentice wage I can't really afford it, the lady at natwest rushed through and gave me no other accounts to choose from and said I cannot cancel without there being A fee

Do you use any of the "perks"?

If not, complain.

toben

opinions4u wrote: »

Do you use any of the "perks"?

If not, complain.

Definatly make a complaint, I didn't use any of the perks thats why I made a complaint a few days ago. I didn't want or need any of the perks that the AG Product offered, I just needed an OverDraft. I paid £12.95 for 8 years, and never made use of AG, but i was reminded on one occasion that my overdraft limit could be increased because i had the AG Product. Something fishy going on here, just another way of the bank making money for nothing.

notts_phil

Another example of someone falling for the sales patter