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Mis-sold advantage gold account by natwest?

245

Comments

  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    MoneySaverLog wrote: »
    But there will be a sales target whether commission is earned or not. :D

    Indeed. But not commission.
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    lolavix wrote: »
    Why leave it so long to claim? I know some sales staff can be pushy but no one forced you to sign for it.

    I thought group sales staff are given guns to hold to customers heads to get them to accept. Lol
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    I fail to see how you could have qualified for an Advantage Gold account if you were unemployed and claiming JSA.
  • BugsyBrowne
    BugsyBrowne Posts: 5,697 Forumite
    agrinnall wrote: »
    I fail to see how you could have qualified for an Advantage Gold account if you were unemployed and claiming JSA.

    My thoughts to.
  • SnowTiger
    SnowTiger Posts: 4,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    agrinnall wrote: »
    I fail to see how you could have qualified for an Advantage Gold account if you were unemployed and claiming JSA.

    Advantage Gold now appears to be an account in its own right. However, IIRC, previously Advantage Blue and Advantage Gold were simply preimum add-ons that could be added to any Natwest current account (including Step), that offered things such as mobile phone insurance discounts, etc.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    SnowTiger wrote: »
    Advantage Gold now appears to be an account in its own right. However, IIRC, previously Advantage Blue and Advantage Gold were simply preimum add-ons that could be added to any Natwest current account (including Step), that offered things such as mobile phone insurance discounts, etc.

    Even if that's correct I'm not sure how it would apply to the OP's situation, as they didn't have an account at all - it doesn't appear that they were offered a non-fee paying account with added facilities, the only account offered was the Advantage Gold.
  • SnowTiger
    SnowTiger Posts: 4,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    agrinnall wrote: »
    Even if that's correct I'm not sure how it would apply to the OP's situation, as they didn't have an account at all - it doesn't appear that they were offered a non-fee paying account with added facilities, the only account offered was the Advantage Gold.

    Advantage Gold as a standalone account seems to be a new thing from Natwest and I'm not sure it was around a few years ago. I suspect back then it would have been an add-on to another account. Even now it appears to be an add-on to their Select account.

    Previously it was possible to open a new Basic Account and opt to have Advantage Blue or Advantage Gold as the same time. Although Basic Account users couldn't take advantage of all the extras.
  • BugsyBrowne
    BugsyBrowne Posts: 5,697 Forumite
    SnowTiger wrote: »
    Advantage Gold as a standalone account seems to be a new thing from Natwest and I'm not sure it was around a few years ago. I suspect back then it would have been an add-on to another account. Even now it appears to be an add-on to their Select account.

    Previously it was possible to open a new Basic Account and opt to have Advantage Blue or Advantage Gold as the same time. Although Basic Account users couldn't take advantage of all the extras.

    Is this what you think or guessing or is this how natwest are actually providing the AD gold account.
  • Southernman
    Southernman Posts: 605 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    You can upgrade to a Gold account if you already have a current account with Natwest, or if you are new to the bank you can opt for a standard current account with the Ad Gold added on too. It's part of compliance to ensure the customer is aware of all accounts.
    Mortgage 1: May 2012 £90,000 April 2020: £47,000
    Mortgage 2: £270,000😱 Jan 2019 £253,000 April 2020
  • notts_phil
    notts_phil Posts: 1,087 Forumite
    She didnt force you to open it

    you just gave in to her sales patter!

    It your own fault
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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