Need advice

Breast_Cancer_Survivor

Breast_Cancer_Survivor wrote: »

I don't know a dual signed check in inventory is.

They sent the inventory a week after i'd moved in so I made my comments & sent it back. Funnily enough they don't have they're copy anymore & printed an original off instead.

They also told me to speak to the Agency first before starting a dispute.

RAS

BCS,

LAs need no qualifications to set up whatsoever. A substantial number do not seem to know basic tenancy law (2 month's notice to leave at the end of a fixed term is frequent).

Please do not take this the wrong way, but because you have been so accomodating to date, they probably think you are a push over.

If they take you to court, they have no chance. Ask for your costs.

RAS

Breast_Cancer_Survivor wrote: »

They also told me to speak to the Agency first before starting a dispute.

Do not SPEAK to the agency at all.

Everything in writing.

If they cannot produce the inventory which you signed, their case is already falling apart.

BitterAndTwisted

Breast_Cancer_Survivor wrote: »

I don't know what a seaadual signed check in inventory is.

They sent the inventory a week after I'd moved in so I made my comments & sent it back. Funnily enough they don't have their copy anymore & printed an original off instead.

Do you still have a copy of what you sent back to them?

No check-in inventory with your signature on it means absolutely no deductions whatsoever can be justified. This is the position and should be yours when you write back to the ll/agent once you have claimed the whole of your deposit back on the TDS site.

I would be interested to know how SEVEN GRAND'S WORTH of dirt and damage can be claimed for after a three year tenancy where the tenant has decorated and had the carpets cleaned. I'd ask them to provide you with a breakdown of their alleged charges.

Please do not communicate with the ll/agent by any means other than in writing form now on. No Facebook messages, no texts no emails: just letters by first-class post and keep a copy for future reference as you may need them to forward to the scheme's arbitrators if it goes to a dispute.

Breast_Cancer_Survivor

BitterAndTwisted wrote: »

Do you still have a copy of what you sent back to them?

No check-in inventory with your signature on it means absolutely no deductions whatsoever can be justified. This is the position and should be yours when you write back to the ll/agent once you have claimed the whole of your deposit back on the TDS site.

I would be interested to know how SEVEN GRAND'S WORTH of dirt and damage can be claimed for after a three year tenancy where the tenant has decorated and had the carpets cleaned. I'd ask them to provide you with a breakdown of their alleged charges.

Please do not communicate with the ll/agent by any means other than in writing form now on. No Facebook messages, no texts no emails: just letters by first-class post and keep a copy for future reference as you may need them to forward to the scheme's arbitrators if it goes to a dispute.

Yes I still have my copy of the inventory & the contract where is states that my deposit was £1295 not £1170.

I'm going to reply to they're letter addressing the points raised & how I don't think i'm liable.

RAS

BitterAndTwisted wrote: »

No Facebook messages, no texts no emails: just letters by first-class post and keep a copy for future reference as you may need them to forward to the scheme's arbitrators if it goes to a dispute.

The best option is two letter first class from two different post office, with certificates of posting on the same day.

Courts will assume that one letter may go astray but two would not, so receipt is assumed by the court.

Please do not state that " I think I am not liable".

It is "I am not liable" and "your client is not entitled to betterment."

BitterAndTwisted

You are not liable and cannot be liable for a single penny until and unless they produce that copy of the check-in inventory with your signature on it. When you write also mention that they appear to have taken £125 of your money between you handing it over and them registering it. I daresay that was the charge in advance for the check-out. Will you let us know when they respond, please?

Do precisely as RAS has suggested. Do not acknowledge that they are owed a single farthing. [text removed by MSE Forum Team]

Breast_Cancer_Survivor

Thanks for all your help, I feel abit more confident now.

It was a huge shock opening that letter this morning. I'm 5 months pregnant & don't need the stress.

I'm now wonderering whether them knowing i've just won quite a large amount of money hence buying my own house might be part of the reason why they are doing this.

I will keep you informed.

BitterAndTwisted

Please don't be stressed about this: you have help and advice on here for as long as you need it. Some agents just have to sniff a half chance that they can con money from people, so I wouldn't be surprised that your change of circumstances has encouraged them to think you are a fool with no resources at hand. How wrong they are.

[text removed by MSE Forum Team]

RAS

[text removed by MSE Forum Team]

In danger of being famous on here, methinks