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Tesco - insulting and disgraceful behaviour

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Comments

  • MercilessKiller
    MercilessKiller Posts: 7,143 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Oh and by the way, letter after letter I never got any compensation back or even a proper apology.

    I would have done them for slander if i had the time or effort (or knew how)
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
    [/FONT]
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    With sister in Tesco yesterday and she had to go to Customer Service as the previous day she had been shopping there and paid with a £20 note and only had change of £10. She was told later in the day by phone that they had checked the till and that they agreed she had been given the wrong change and to go to CS to get her money. She had the man she spoke to first name - they don't give out surnames!!! and was told to tell CS that she had spoken to him and the money was in the cash office.

    Of course CS knew nothing about it as no record had been made and there was no one by that name on duty. After 20 minutes of different staff members getting involved they decided to just give her the £10 back. I told her she should hold out for £20 under their "double the difference" if they overcharge as technically she had been overcharged. She was so fed up of waiting and I had finished my shop that she just wanted to go.
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • uktim29
    uktim29 Posts: 2,722 Forumite
    No offence, but this post is way too general, biased and unfair in my opinion!

    Differnet types of people work at different places. Just because common sense would mean that its the persons problem, it doesnt mean it is.

    I feel very sympathetic for the op as, as people will know from my own post a while ago, I had the same problem with my girlfriend. We were humiliated and called thieves (being accused of stealing a tv and that they had it on cctv, which they later denied!).

    We started off very polite and we were spoken to like thieves basically! At that point I started arguing (calmly) with the deputy manager who called me an outright thief in a loud voice.

    I wrote to head office, no reply, Wrote to Terry Leahy, who told me he believed the staff acted appropriately in the situation (exactly the same reply by the looks of it as the op in this post).

    As a result? I shop in Asda now. Had a small bone in a chicken and received a £5 discount voucher. What would tesco's do? Accuse you of putting it there probably.

    No problem. The funny thing is though I was completely aware of the thread you started and didn't comment on it as it was obvious it wasn't your fault. I have mentioned on earlier in this thread that I don't comment in all threads for this reason. I read the full version of this on a blog as the op mentions, this has been shortened and can see what happened. Yours was completely different and had no evidence you had any part of blame.

    It's up to you where you shop. I do it from taste buds! Some things I buy from Asda, some from Tescos. Depends which I like most.
  • MercilessKiller
    MercilessKiller Posts: 7,143 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Well thanks uktim29 for showing your not all one sided :)
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
    [/FONT]
  • trickytrolleys
    trickytrolleys Posts: 6,519 Forumite
    Honeydog wrote: »
    Most of those of us now in professional careers have usually at some point in their lives (as a student or whatever) done a minimum wage job such as dealing with the public in a retail/service setting so generally have a memory of what it is like on the other side of the fence.

    I smiled at your suggestion that I might be 'shocked'. As a teacher for many years and a Special Constable I don't think I shall ever be 'shocked' by anything again :D



    Is being a teacher a 'professional' career again now like it used to be ???

    Or perhaps a 'not good enough to be a real copper so i'll be a pretend one instead :rolleyes: ' - is that nearly the same as actually being one ??

    You have a very condescending tone and for a teacher to ridicule spelling mistakes - you should be ashamed.

    I can see UKTims point very clearly, some people dont have car crashes - they just cause them ;)
    :D I understand ALOT more than I care to let on :D
  • doitmyself
    doitmyself Posts: 1,042 Forumite
    Honeydog (first post here) has brought her 'more reasoned' approach to this issue, i.e. relentless pursuit of tim. She should just arrest him for crimes against CS, lock him up and throw away the key. Sorry tim, I think it's for best...
  • uktim29
    uktim29 Posts: 2,722 Forumite
    doitmyself wrote: »
    Honeydog (first post here) has brought her 'more reasoned' approach to this issue, i.e. relentless pursuit of tim. She should just arrest him for crimes against CS, lock him up and throw away the key. Sorry tim, I think it's for best...


    :rotfl:

    That makes me tempted to stay working. I was otherwise planning to quit in the summer and continue my online business. If I do stay working I'll earn around £70,000 this year from both, not too bad for careers that apparently are not classed as 'professional'!
  • trickytrolleys
    trickytrolleys Posts: 6,519 Forumite
    doitmyself wrote: »
    Honeydog (first post here) has brought her 'more reasoned' approach to this issue, i.e. relentless pursuit of tim. She should just arrest him for crimes against CS, lock him up and throw away the key. Sorry tim, I think it's for best...

    he / she cant - specials dont have the power of arrest - its a bit like gareth in the office when he says he was in the army and tim keeps pointing out it was the TA :rotfl:
    :D I understand ALOT more than I care to let on :D
  • gelato_cat
    gelato_cat Posts: 2,971 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    LOL, being a Special isn't like being a police officer - it is being a police officer :p

    Suze

    Or perhaps a 'not good enough to be a real copper so i'll be a pretend one instead :rolleyes: ' - is that nearly the same as actually being one ??
    I’m a Forum Ambassador and I support the Forum Team on the Savings & Investments, Small Biz MoneySaving and House Buying, Renting & Selling boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the Report button, or by e-mailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • uktim29
    uktim29 Posts: 2,722 Forumite
    Honeydog wrote: »
    Aren't you going to tell everybody what your online business sells then Timbo?

    Or post up some screenshots like you did last time?

    But if you did that maybe a few knowledgable people would ask you a few awkward questions like they did last time you bragged about your 'earnings'.

    I don't sell anything, it's called affiliate marketing, rather like this site does. I believe this site earns at least around £10,000 a month from affiliate marketing.

    Regarding your questions point. The last time 'a few knowledgeable people' if you want to call them that asked how I make money I've just checked that post & I answered! Allbeit a very general answer. Why on earth would I want 10,000 people doing exactly the same thing as me!

    Why knowledgeable people would need to ask someone else how to make money I don't know? Or are they suppose to knowledgeable as they assume that anytime someone is making money online it must be dodgy? So is this site dodgy? It's the same as I do although in different niches.
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