Tesco Clubcard Voucher Exchange (Double Up)

Mike_J

Ooooo...OH was after one of those Kaarcher window cleaners. Now to me it falls into the small electrical catagory. Lets hope Mr T agrees.

sarnd

Hi, Is any one having problems trying to buy online today?
I'm trying to buy 2 rucksacks which are in the camping dept. Have doubled up £35 vouchers, so £70 in evoucjers and paying remainder £7ish by card. Have tried again and again, the ecodes are all accepted fine, but when I enter my card details and click 'place order' this message comes up
Sorry we cannot use all the eCoupons you've entered in this order. Please click place order to redreem the ones that can be used.

Driving me mad, need the rucksacks asap for school camp next week.

DaisyDuck

sarnd wrote: »

Hi, Is any one having problems trying to buy online today?
I'm trying to buy 2 rucksacks which are in the camping dept. Have doubled up £35 vouchers, so £70 in evoucjers and paying remainder £7ish by card. Have tried again and again, the ecodes are all accepted fine, but when I enter my card details and click 'place order' this message comes up
Sorry we cannot use all the eCoupons you've entered in this order. Please click place order to redreem the ones that can be used.

Driving me mad, need the rucksacks asap for school camp next week.

Exactly the same for me - all night from 7pm til 11.30 last night and again this am - im holding at the minute to CS - i've been on hold for 18mins:mad: So am guessing there are others out there too ! Will let you know how I get on to save you holding too !

sarnd

DaisyDuck wrote: »

Exactly the same for me - all night from 7pm til 11.30 last night and again this am - im holding at the minute to CS - i've been on hold for 18mins:mad: So am guessing there are others out there too ! Will let you know how I get on to save you holding too !

Thankyou, can't believe how much time I've wasted doing this already, takes about 10 mins to enter all the codes and have tried checking out loads of times and in diff browsers. Wish I'd just gone in store to do it.
Glad I'm not alone though.
Hope you're not on hold for much longer.

DaisyDuck

Just an update - im still on hold 1hr 10 minutes

sarnd

DaisyDuck wrote: »

Just an update - im still on hold 1hr 10 minutes

OMG, tesco really are worse than useless :mad:

DaisyDuck

Ok so I lost it and rang through to Cs and just pressed 1? Got through and they put me through to another lady in tesco clubcard - she can see my codes but direct are not answering? So they are to ring me back ! Scundered is an understatment !!!!
Will keep you informed but I wouldn't bother ringing direct as they are not answering !

bbford

Hi,

Went to buy an electric toothbrush for £35 using vouchers.
Thought it would just be a case of using £20 in vouchers to double up to £40 and having change back on card. But SA sais no and ended up paying £5, WHY??

OohSoHolly

bbford wrote: »

Hi,

Went to buy an electric toothbrush for £35 using vouchers.
Thought it would just be a case of using £20 in vouchers to double up to £40 and having change back on card. But SA sais no and ended up paying £5, WHY??

The till system in Tesco doesnt allow for change on Vouchers. So the total of the transaction must be equal to or over in order for the voucher to work. Unfortunately even if you are quite happy to forgo say 3p on a £19.97 item with £20 of vouchers, the vouchers simply wont scan. A strange thing, and rather annoying but sadly how it works.

bbford

OohSoHolly wrote: »

The till system in Tesco doesnt allow for change on Vouchers. So the total of the transaction must be equal to or over in order for the voucher to work. Unfortunately even if you are quite happy to forgo say 3p on a £19.97 item with £20 of vouchers, the vouchers simply wont scan. A strange thing, and rather annoying but sadly how it works.

So if i bought something else for £5 in electricals to make it £40 that would be ok?