indian call centres

sjc_2

I always get cold called by MBNA from India trying to get me to spend more/transfer other card balances to my MBNA Card

maninthestreet

I think the term 'Back Office' means administrive services, like IT work, etc, not maing business decisions about who should/should not get a credit card.

thesaint

GunJack wrote:

Better Scouse than "Andrew" from Mombassa......as a half-scouse I would say that, though.....

I think you will find that Mombassa is in an entirely different continent than the one India is in.

wilf55

thesaint wrote:

I think you will find that Mombassa is in an entirely different continent than the one India is in.

at least that made me smile slightly off track but orange broadband probs if what i say isnt on their script then i hear the dead signal my end on the phone

when simon or barbara or brenda from deepest india tried to sort it out

johnmoney05

Give me a break. I can't see much help even call to a UK call centre. The problem is the customer service department which is not providing service they should provide. Don't mention to make a call, even write to them.

Verbatim

Co-op cards in Uk or at least my Norwich and Peterborough owned by Co-op is

cobra

daveboy wrote:

I didn't know Barclaycard intend on moving to Leicester

What are you trying to say with your quote daveboy?
That is not funny and to me that sounds Racist.

tom188

Verbatim wrote:

Co-op cards in Uk or at least my Norwich and Peterborough owned by Co-op is

NPBS card is HBOS backed AFAIK.

realaledrinker

Verbatim wrote:

Co-op cards in Uk or at least my Norwich and Peterborough owned by Co-op is

Funny, last time I spoke to N&P about my card I was sure the chap had a HALIFAX accent....

freebird65

cobra wrote:

What are you trying to say with your quote daveboy?
That is not funny and to me that sounds Racist.

Oh come on Cobra....that's not remotely racist! It's a well known fact that Leicester has a huge Indian population....as do a few places round my way come to that (North London).

And before you jump on me for my reply, I come from a minority group in this country that is constantly abused on TV and in the media......and I don't take the slightest offence - I just laugh and take the remarks in the context they are meant. Political correctness can be taken too far.

Call centres....I've moved banks because of them - nothing against Indians, but different cultures and lack of training ultimately mean problems. I think most UK companies are now moving back because they've realised the experiment isn't working.