Dispute with Under 18 PayPal account holder

eBayRipOff

On eBay you can set your OWN rules for the conditions you accept Paypal.

Collection = CASH
Paypal - send to your Confirmed/Verified address on Paypal, and must be Eligible for seller protection.

Unless BUYER fullfills all or some of this criteria, specially the last criteria, you are allowed to cancel the transaction, with the term buyer wants me to send to an unconfirmed address. Because when it comes up Not Eligible for seller protection, than this means it is an unconfirmed address.

eBay require that you put Paypal up as one of your payment methods, however you decide yourself what terms you are willing to accept this payment method.

Soolin is very wrong, if he thinks that you must accept Paypal regardless of the payment safety!

But it is good if the seller states very clear in the advert his criteria for accepting various payment methods, so the buyer knows in advance what he is accepting.

It works like a charm, just put down what you accept and how.
Example clearing time for cheque, conditions for accepting collection of items etc.

You are still allowed to set your own conditions for accepting Paypal, as long as you have it available as one payment option, and that you do not surcharge the buyer for using it!

soolin

eBayRipOff wrote: »

Are you implying that you have to accept Paypal, if somebody wants to come and collect the item, and demands to pay with Paypal?

On ebay you CANNOT refuse paypal if that is how a buyer chooses to sell. No ifs no buts and it it foolish to suggest otherwise.

However as I also pointed out no one can force you to sell if you choose to back out of the transaction and are happy to pay the fees and risk poor feedback. You cannot force a buyer to pay cash.

It's a gamble and as long as you know that it is fine.

soolin

http://pages.ebay.co.uk/help/policies/accepted-payments-policy.html

eBay requires all sellers listing on eBay.co.uk and eBay.ie to accept PayPal in their listings with the exception of listings in the categories of cars, motorcycles, aircraft, boats, caravans, trailers, trucks (commercials), services and property categories. Sellers listing on eBay.ie are currently exempt from this requirement, but must offer PayPal in their listings if they wish them to appear in search on eBay.co.uk or eBay.ie. In most cases, other additional payments options, which are currently permitted onsite, may also be provided.

eBayRipOff

Yes you can not refuse Paypal, but you can DEMAND that the buyer follows the rules that makes the transaction secure.

If the buyer wants it sent to another address or wants to pick up, than you can tell the buyer, that than he is not able to use Paypal to pay for the item, as you as the seller are no longer protected, so you can't accept it!

STOP SPREADING MISINFORMATION! Get yourself properly into the seller regulations, otherwise do not give bad and wrong advice.

Offer Paypal of course, but you can oblige buyer to meet certain criteria to be able to accept it, if not you can refuse this as a payment method! SIMPLE!

I can not say this strongly enough, you are spreading blatant lies about this and Paypal, if you believe seller are not allowed to pre -set the criteria to be able to accept various payment methods!

If you do not believe, send a support question to eBay, and see what they tell you.

You can dictate your own terms to allow Paypal payment, the buyer does not dictate this, neither does eBay or Paypal.

If Paypal/eBay can not provide you safety for the sale, you are within your right to decline the sale! Seriously dumbo!

soolin wrote: »

On ebay you CANNOT refuse paypal if that is how a buyer chooses to sell. No ifs no buts and it it foolish to suggest otherwise.

However as I also pointed out no one can force you to sell if you choose to back out of the transaction and are happy to pay the fees and risk poor feedback. You cannot force a buyer to pay cash.

It's a gamble and as long as you know that it is fine.

eBayRipOff

If a transaction is such that eBay/Paypal can not offer seller protection, than that is a Red Card straight away!

Paypal does not risk their money, why should I risk my money, only a fool would do that, specially selling high value items!

soolin

Whilst I know I think I am the only person who doesn't have you on ignore I cannot allow you to state things that new sellers might believe.

Ebay do not allow a person to refuse paypal unless it is in an exempt category. Suggesting that a seller can refund the paypal payment and force a buyer to pay cash is nonsense.

So it is a gamble, offer cash on collection by all means, but if a buyer refuses to pay by any other means than paypal just accept that the gamble didin't work and you are stuck with your fees and potentially poor feedback.

Since you cannot see my point of view and I cannot see yours we must leave this for sellers to make their own mind up.

eBayRipOff

Seriously, I can't believe how you spread BS on here regarding this.

If buyer pays by Paypal, I don't say you have to refund, however you have the right to insist that you will ONLY POST the parcel according to the requirement of Paypal to keep your seller protection.

If you can not understand this, well not my problem.

This means you have the full right to refuse the buyer to pick up the item, once he has paid by Paypal, seller HAS TO POST the item to details provided by eBay/Paypal in that case!

So if you try to say that a seller has to accept all kind of BS, just because eBay require it to be one of many payment options, your are not only misguided, misinformed, but you pretty much don't have a clue of what you are talking about!

Instead of walking around the porridge, tell me where what I say is wrong?

What you are stating, actually opens the flood gates for fraud!

Paypal and eBay do actually appreciate that seller have the ability to think themselves, and try to avoid possible fraudulent transactions, as this will also bring them a bad reputation in the long run!

I am not saying you have to refund the payment, but you CAN blank REFUSE to allow collection, when buyer has made payment by Paypal! What part of that do you not understand?

eBayRipOff

I Paypal was going to accept Local pickups for their payments, they would have changed the wording in their policy!

If they can't protect you, why do you want to be the fool to give away your money and your goods! Makes you wonder how many gullible people in this world!

Ames

Would paypal accept a receipt for the goods signed by the buyer as proof?

StaffsSW

Ames wrote: »

Would paypal accept a receipt for the goods signed by the buyer as proof?

No, online proof of delivery only. A signed receipt may only be of use if you managed to get the matter to court, but even getting that far is highly unlikely.

It is a serious flaw in the ebay/paypal relationship. Ebay dictate that you must offer paypal on all listings, but then they also state that "Buyers may choose whatever payment method seller specifies in the listing, including cheques, postal orders, cash, PayPal, or credit card"

http://pages.ebay.co.uk/help/pay/methods.html

And then there is also a policy breach for sellers who refuse to take one of their advertised payment methods...

Misleading & Discouraging Payments

Sellers who state in their listing that they accept certain payment methods must not selectively offer those payment methods to buyers or discourage buyers from using those payment methods.

This means that sellers must always accept payment from buyers through the payment methods they have selected in their Payment Details section of their listing, including PayPal, and must not act in any way to discourage buyers from paying by these methods. For example, you may not insist that a buyer pay a surcharge, if paying through a certain payment method.

http://pages.ebay.co.uk/help/policies/accepted-payments-policy.html

It's been a problem for years, and more-so since eBay insisted that Paypal had to be offered on all listings, but despite many protestations from sellers, the press, and even consumer action groups, ebay and Paypal (two cheeks of the same ar5e) both refuse to amend any policy that could end the scam.