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Letter from bank/solicitor during Moneyclaim online process...

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Comments

  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    Have to agree with jamalfatty here, if they ask for something just send it to them and don't even bother asking why. You'll find the same thing said in the Money Claim thread.
  • dixie06
    dixie06 Posts: 291 Forumite
    I had this letter from DG Sols as well even tho' I had already provided the info to HSBC. Just fax it to them again and you'll likely get a full offer in the next couple of weeks, I did. Hang in there you will have the money back soon. :D
    Remember ....its not a bargain unless you need it :D
  • Twinkly
    Twinkly Posts: 1,772 Forumite
    Does anyone know what happens if they dont receive it due to no fault of the claimant ? I asked earlier but no reply yet. Knowing my luck this would probably happen to me :(

    Excellent advice on the fax option *scribbles it down* :)
  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    I agree with most of the posts as the above.

    I would send them an e-mail/letter (keep a copy whichever) which simply lays out

    A. The fact you have already detailed the charges - including the date of the letter you sent with the charges in and that you are concerned they are dealing with this case without having kept the paperwork.

    but

    B. To confirm them I enclose them here.

    Then detail the charges

    There is nothing to lose by resending the same information as you have previously sent.

    Martin
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • jmarko
    jmarko Posts: 4,137 Forumite
    Mortgage-free Glee!
    personally, i'd say that it is information that you have already provided to their client and which, in any event, had been provided to you by their client. as such, their request is not in keeping with the spirit of rule 1 of the CPR and that, while you have included the information in your letter, if they continue to stall you will bring it to the attention of the court.

    jmarko
    My signature has been removed by the authorities. If you have been affected by the issues raised in this signature, please contact the Action Line on 1-800-THEY-NICKED-MY-SIG.
  • Thanks for all your replies everyone, I've taken your advice and am just writing a letter of reply to the solicitor, except i've now come across another problem....

    I'm just adjusting the spreadsheet which i have been sending to the bank, to include a breakdown of the interest I am now claiming too, but I seem to have made a mistake in my calculations for the initial court form...I can only think that when I was adding up the interest on the calculator on this site I forgot to press the re-calculate button for one of the charges, thus making the amount incorrect. I'm positive that the figure i'm getting now is correct, and it's only £5.27 different, but it leaves me with the problem of how to justify to the solicitor the amount claimed on the court form, when I have no way of working it out :S

    Does anyone know what I should do? The amount on the court form is less than I have calculated now, so should I explain that it was a miscalculation on my part and that I still only wish to claim the amount on the form, or should I try to change the claim form (don't even know if that's possible)? I'm not bothered about the £5 I just want to know the best thing to do! ahh I can be so dumb sometimes I can't believe i got it wrong!!!!!!
  • owenp
    owenp Posts: 24 Forumite
    Hi Guys,
    I've had an acknowledgment from the court and notification that the bank intend to defend all my claim.
    I've also had a letter from the bank saying I have not provided them details as to how the sum claimed has been calculated or my bank account number or details showing how the interest amount has been calculated. They also say this info should have been supplied my me when I made my claim.
    Of course I have supplied all these details during the earlier stages of the claim and even have a letter saying they agree the amount! However I see that every letter I've had from them comes from a different person with a different address within the bank.

    Normally I would simply send off copies of previous letters containing these details but I'm suspicious and scared of doing anything that could jepadise my claim.

    What should I do? Ignore it? Send copies or maybe send ref numbers of their letters.

    Thanks again for any help,
    Owen
  • fast_track
    fast_track Posts: 78 Forumite
    I should send the letters which you have corroborating the amount that you are due as part of your evidence to the court. It is up to the judge, not the bank, to decide.

    Make sure you meet all the court deadlines and don't worry about the bank, contradictory evidence from them does not strengthen their defence.

    Good luck and don't be scared
  • owenp
    owenp Posts: 24 Forumite
    Thanks for that Fast Track.
    Unless I've missed something, I haven't sent any actual evidence to the court yet. Maybe they'll ask me for it later??

    I filled out the Moneyclaim on line forms which obviously included the amount I was claiming including interest (£3858.36).
    I suppose it would,'t hurt to send the bank copies of what I've previously sent them.
    Thanks again.
    Owen
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    As above posts, just send them what they ask for as it won't do any harm and may speed up the process.
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