Mystery Shopping Thread 23 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

boyoboy1986

whitelabel wrote: »

just had an email response... prepare for a mass mailing apology i think.
edited out some details, they say they are going to call me, here is the bulk

So if Graeme's figure of 631 is correct this is limited?

boyoboy1986

superliss wrote: »

Well I've only just recieved one at 1:02pm. it has 700+ email addresses on.

I might use it to ask if anyone can help me move £50,000 from a nigerian bank account.

Might as well make it a round £100k. Go on, you know you want to

misssarahleigh

Oh the voice message is funny as!

Right. I'm getting a call at 3pm.

She said in the email that she has only had this recorded as happening once before.

I will be informing her that I will be happy to sit and look through my emails at home to prove this wrong.

If anybody wants to hop on board, I would be happy to send her the information about other occasions.

superliss

boyoboy1986 wrote: »

Might as well make it a round £100k. Go on, you know you want to

Well I didn't want to appear greedy and desperate.

Serendipity - you are more than welcome to use the fact that even though an email went out this morning, they still made the same stupid mistake this afternoon. I take it at least 3-4 of us on here have emails from different times of the day and with different numbers of emails?

DevilsAdvocate1

superliss wrote: »

Well I didn't want to appear greedy and desperate.

Serendipity - you are more than welcome to use the fact that even though an email went out this morning, they still made the same stupid mistake this afternoon. I take it at least 3-4 of us on here have emails from different times of the day and with different numbers of emails?

I've only received one today with everyone's email on it, and it arrived at 13:08, so after the original one and the recall. So despite them being careful, they are still doing it. There are 359 names on mine.

One other company I'm with regularly does this. However, it does not bother me as much with the other company. I think that's because I speak to them regularly and feel that I have a relationship with them. And the number of email addresses is much smaller and the names don't change much.

misssarahleigh

(looks around for Serendipity)

whitelabel

GlasgowMS wrote: »

Phoned the number above regarding the !!!! up this morning. The nice lady there told me the mystery shopping number.

020 8967 4164

I suspect she's had a lot of irate calls already, as she's got a very hastily recorded message (give it a call, it's a good laugh!). Professionalism on all fronts from TNS today, "Intelligent Solutions" :rotfl:

HA HA voicemail fail, email fail

it gets better...:rotfl:


so are we sure theyve messed a 2nd time today ?
which locations were the jobs for that you got DevilsAdvocate1 and superliss ?

it could be your mail servers delaying things you see

if they have done it twice and after they were aware the first time...:eek:

misssarahleigh

whitelabel wrote: »

HA HA voicemail fail, email fail

it gets better...:rotfl:


so are we sure theyve messed a 2nd time today ?
which locations were the jobs for that you got DevilsAdvocate1 and superliss ?

it could be your mail servers delaying things you see

if they have done it twice and after they were aware the first time...:eek:

I've PM'ed both and asked.

I'm tempted to ring back up and just leave a message laughing. Proper chucking to myself.

GlasgowMS

In their defence, I did get a TASK21 mass email from them about 1pm without data protection breaches.

DevilsAdvocate1

whitelabel wrote: »

HA HA voicemail fail, email fail

it gets better...:rotfl:


so are we sure theyve messed a 2nd time today ?
which locations were the jobs for that you got DevilsAdvocate1 and superliss ?

it could be your mail servers delaying things you see

if they have done it twice and after they were aware the first time...:eek:

I'm in the North East - Sunderland. I couldn't care, but the nearest job is a good hour from me at Catterick Garrison.