Mystery Shopping Thread 23 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

boyoboy1986

After the comments about the voicemail I just had to listen. Is that for real?

It's never been the same since they got shot of the Area Managers

yonk

DevilsAdvocate1 wrote: »

One other company I'm with regularly does this. However, it does not bother me as much with the other company. I think that's because I speak to them regularly and feel that I have a relationship with them. And the number of email addresses is much smaller and the names don't change much.

I think that is just the local allocator not knowing how to BCC messages.

misssarahleigh

Ok, in touch with somebody from TNS about this.

I've mentioned this isn't the first time it's happened. I'm going to have a dig through my TNS folder this evening to find the others (As i've replied to the emails before pointing out their error).

If anyone has any emails saved, where we can make a little 'collective' issue's list, PM me and I'll give you my email to send it over. I'll then list them all and send them in.

whitelabel

DevilsAdvocate1 wrote: »

I'm in the North East - Sunderland. I couldn't care, but the nearest job is a good hour from me at Catterick Garrison.

Ok so that is multiple then as the 2 jobs on mine were oakham and daventry. If that was sent after I posted here then even though yes its a simple error it still occurred twice in the same day and didn't learn the error of their ways.

Tudorc1

misssarahleigh wrote: »

Ok, in touch with somebody from TNS about this.

I've mentioned this isn't the first time it's happened. I'm going to have a dig through my TNS folder this evening to find the others (As i've replied to the emails before pointing out their error).

If anyone has any emails saved, where we can make a little 'collective' issue's list, PM me and I'll give you my email to send it over. I'll then list them all and send them in.

I think we already have your email !

skintsocks

My latest email from them advises that they have a very urgent visit that needs doing in Wales. It's in Cirencester. Odd, I could have sworn it was in England. It's 95 miles away, and as they've only paid me for three visits since May and owe me around 32 other payments, I think I'll pass.

ellebee1986

Need advice asap lol

Currently doing a mystery shop to a play area which involves buying a drink, they wanted an itemised receipt which i requested but all the girl gave me was proof of entry and proof i purchased a 'bar drink' but no prices are shown anywhere ... What do i do so that im not sussed out but still get paid!

whitelabel

ellebee1986 wrote: »

Need advice asap lol

Currently doing a mystery shop to a play area which involves buying a drink, they wanted an itemised receipt which i requested but all the girl gave me was proof of entry and proof i purchased a 'bar drink' but no prices are shown anywhere ... What do i do so that im not sussed out but still get paid!

kids with you ?
say your looking after a friends kids and you need a detailed vat receipt to claim your expenses.

or just say you need a vat receipt for your self anyhow.

GlasgowMS

whitelabel wrote: »

Ok so that is multiple then as the 2 jobs on mine were oakham and daventry. If that was sent after I posted here then even though yes its a simple error it still occurred twice in the same day and didn't learn the error of their ways.

And, just to confirm, mine was from Scotland (two Aberdeenshire and a Galloway job, so really opposite ends of the country). But, as I said, the Scotland TASK 21 e-mail sent out later was anonymised.

ellebee1986

whitelabel wrote: »

kids with you ?
say your looking after a friends kids and you need a detailed vat receipt to claim your expenses.

or just say you need a vat receipt for your self anyhow.

All sorted thank you. Although they must know what im upto now haha the girl in the play area didnt have a clue how to do vat receipts so told me to ask the bar so i did and a bar staff member had to come do it for her all that faffing around for a 5 quid vat receipt they must think im bonkers! Haha oh well job done, thank you