Mystery Shopping Thread 23 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

whitelabel

Id think it more important to feedback that the till staff are not scanning all items than submit a "correct" receipt the next day... ?
Id contact the ms company and ask, before submitting report to see what they say


are the BARE regional ?

Ive not seen any for the midlands or some one super snapped them up

ShyLouisa

PeteW wrote: »

Those fees are crazy good! I thought it was a typo at first! Now I just need to read the 17 pages to find out what I've signed myself up for…

Haha, I thought the same!

How do you take photos surreptitiously when you don't have a smartphone?
I'm hoping the staff will be too busy to notice me snapping away......

PeteW

berbastrike wrote: »

The same thing happened to me. I did it again the next day.

But why? You've not done anything wrong - the staff have and that's exactly what you're there to report on.

Middy

ShyLouisa wrote: »

Haha, I thought the same!

How do you take photos surreptitiously when you don't have a smartphone?
I'm hoping the staff will be too busy to notice me snapping away......

Buy something like this http://www.amazon.co.uk/Discountedtoyou-Branded-Keychain-Keyring-Instructions/dp/B004PFLLQS/ref=sr_1_4?s=electronics&ie=UTF8&qid=1341585750&sr=1-4

Looks like a car key remote.

So far, the only photos I had to take were outside the place of the assignment - take a few more just in case any of them are blurry.

System

PeteW wrote: »

But why? You've not done anything wrong - the staff have and that's exactly what you're there to report on.

yeh but I felt kind of like a criminal knowing I had a free item without paying for it and didn't want Abai to sack me

Tudorc1

berbastrike wrote: »

yeh but I felt kind of like a criminal knowing I had a free item without paying for it and didn't want Abai to sack me

They would surely be more likely to sack you for not reporting what actually happened. Would you keep going back to a burger place till they got the timing right? Or keep going back to a chemist till they sold you the right product? We are given a scenario and report back, accurately, exactly what happened.

If the MOS is making errors you should be letting them know.

Boredupnorth

PeteW wrote: »

Those fees are crazy good! I thought it was a typo at first! Now I just need to read the 17 pages to find out what I've signed myself up for…

Seems to be a lot to remember for it though. I just hit print on the report....57 pages! I know they are mainly tickboxes but still a lot for it. I am doing the report outside on the iPad as I am sure I will miss something first time.

System

Tudorc1 wrote: »

They would surely be more likely to sack you for not reporting what actually happened. Would you keep going back to a burger place till they got the timing right? Or keep going back to a chemist till they sold you the right product? We are given a scenario and report back, accurately, exactly what happened.

If the MOS is making errors you should be letting them know.

I agree but is it not also the shoppers mistake if they fail to notice they have not been charged for an item?

iluvfreebies

quick question before this laptop ends up out the window has anyone had any problems completing a quiz on bare? am trying to complete one for a jewellery company at the min and just cant get one of the questions work like what im putting in - it doesnt seem to matter what i choose - is soo annoying me


finally got it to work - phew

whitelabel

berbastrike wrote: »

I agree but is it not also the shoppers mistake if they fail to notice they have not been charged for an item?

nope unless you use a self checkout

as long as you had no intent to conceal and not pay for an item at the till and the staff member made a mistake
it could not be counted as legally wrong to walk out with it

morally perhaps
but it usually makes up for all the times shops overcharge/doublecharge people!