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Hotel problems

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Comments

  • System
    System Posts: 178,374 Community Admin
    10,000 Posts Photogenic Name Dropper
    Flyboy152 wrote: »
    For a large group booking, I would imagine that at least a deposit was asked for.

    There was no mention of a deposit being paid by the OP.

    Personally I prefer to deal with the facts presented and not just make stuff up!

    Besides this thread is dead now, the OP has found another forum to post on so it seems pointless still going on about it.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Had op lost money in the process i'm fairly certain it would have been mentioned in the original post.
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    GIK wrote: »
    On top of a drink/meal/hotel/taxi?

    And how does that compensate for the "loss of enjoyment?"
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • BlueAngelCV
    BlueAngelCV Posts: 671 Forumite
    I would write to them setting out exactly what happened & what inconvenience they caused you. Yes they did help by sorting out another hotel for you but to be honest that's the least you would expect.

    It's unlikely that they will offer you monetary compensation, although I would be fuming if I was you and would have kicked up a huge fuss, but you may be able to get them to offer something like a free night for you and your friends or OH or some sort of spa package.
    Wedding 5th September 2015
  • s_b
    s_b Posts: 4,464 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    no wonder the OP wants to leave this site
    she booked a year ago
    im fairly certain all you people saying well you got sommat for free would be climbing the wall if it happened to you
    she only asked for advice
    i would walk away too if i was her
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