Why can't I load websites now on broadband

TaBunny

Hi all, ever since going over to virgin broadband last week I've not been able to log into some of my usual sites, ie www.proflowers.com or www.insiderdeals.co.uk to name but 2. I just get a message saying that internet explorer cannot log into those sites right now. I never had a problem with this when I was on aol dial up. Can some other users on here do 2 things for me please.

1. can some of you try and log into www.proflowers.com it's an american site I use to send flowers cheap and direct to my sister in St. Louis and see if the site loads for you using internet explorer.

2nd can anyone give me any ideas why I can't get into these sites or do you think this happens to everyone at the moment. It's happening on a lot of my sites, some of them are links from forums on here so it's very annoying. Thanks.

DuncanMiller

Both of those sites work fine for me.

Possible a problem with Virgins dns servers?

I take it you can access some websites and just not some others?

TaBunny

Hi Duncan, yes I can get most of my sites, but yesterday I wanted to send flowers to my sis as my neice had an accident and it won't let me into proflowers. Any ideas as to what I can do please?

ginjim

i'm the same on my new comp can only get two websites
this one and everypenny
can't get yahoo google msn
in fact no others
just get cannot find server

TaBunny

ginjim wrote:

i'm the same on my new comp can only get two websites
this one and everypenny
can't get yahoo google msn
in fact no others
just get cannot find server

Oh my god you can only get 2 websites in the whole www that's awful, what can we do, do I have to ring virgin to get them to allow me to access my sites, I really don't understand what a DNS is so I'm lost.

BillScarab

try typing the following into the address bar in IE or FF

209.247.78.15/ after the http:// then hit return

If that works then it is a DNS lookup problem.

DNS is the service that translates the IP addresses of Websites (i.e. 209.247.78.15) to a URL that humans have a chance of remembering e.g https://www.proflowers.com

ginjim

i can get that page
i am wireless on this computer but others on the same nretwork can get websites ok
how could i fix dns problem thanks

TaBunny

BillScarab wrote:

try typing the following into the address bar in IE or FF

209.247.78.15/ after the http:// then hit return

If that works then it is a DNS lookup problem.

DNS is the service that translates the IP addresses of Websites (i.e. 209.247.78.15) to a URL that humans have a chance of remembering e.g www.proflowers.com

Ok thanks for explaining the DNS I think I get it. I tried what you said but I get the same message as I've pasted below HELP boo hoo sniff

Internet Explorer cannot display the webpage


Most likely causes:

<LI id=causeNotConnected>You are not connected to the Internet. <LI id=causeSiteProblem>The website is encountering problems.
• There might be a typing error in the address.

What you can try:

[IMG]res://ieframe.dll/bullet.png[/IMG] [URL="res://ieframe.dll/dnserror.htm#"]Diagnose Connection Problems[/URL]

[URL="res://ieframe.dll/dnserror.htm#"][IMG]res://ieframe.dll/down.png[/IMG][/URL] [URL="javascript:expandCollapse('infoBlockID', true);"]More information[/URL]

TaBunny

I never had these probs will aol sigh

espresso

ginjim wrote:

i'm the same on my new comp can only get two websites
this one and everypenny
can't get yahoo google msn
in fact no others
just get cannot find server

Click on this link to see if it works http://64.233.183.147/ for you to prove if it is a DNS problem.

ginjim

i can get the page
how do i correct it thanks