Don't fall for iForce Maxx HCG free trial

ohdear123

Just managed to get through after being on hold for around 10 mins. Got a women who said I can't cancel until my free trial products have arrived but once they have I can then cancel hassle free. Hopefully this should all work out as. So now I just have to wait a couple of days to wait for the products to arrive.

ohdear123

helseyf wrote: »

hi what num did you ring??iv been trying all morning x

Hi. I just got through on 08081891278. was on hold for around 10 mins

billywhizzer

That's the number I rang, at first it was constantly engaged but you will just have to persevere I'm affraid. I eventually got through to the queue system and had to wait about 30 minutes.

leaphaze

billywhizzer wrote: »

Finally got through to them and they appear to have cancelled without any query (why am I suspicious??) although when I asked for the name of the customer service advisor he said his name was Max!! Is this a joke?
Will wait and see if I have any further problems.

They may not want give you their surname. We spoke to Debbie; when asked for her surname she gave us their employee number, which should be adequate.

Serend1p1ty_2

A big thanks!
Have to 'fess up to being caught with this one too. Normally review these products, but didn't this time until it was almost too late. Something dodgy happened on laptop as I was giving my order which made me suspicious. Googled the product(s), there were 2 of them, this one and Total Cleanse which is on the same website. Found this forum and reread the T&Cs which showed automatic deduction of £80+/month after the "trial" and £90+/month for Total Cleanse.
Having read the posts decided to just cancel the card and reported the scam to Fraud dept which sorts the problem.
Will be more careful in future!!:(

leaphaze

Mev123 wrote: »

Hi Leaphase
What address did you return the product to? No one is answering the customer support number at all. Please help.
Thanx

Hi Mev123, the address was given in the documentation that came with the package. You need to get it back in the post asap.

leaphaze

ohdear123 wrote: »

Just managed to get through after being on hold for around 10 mins. Got a women who said I can't cancel until my free trial products have arrived but once they have I can then cancel hassle free. Hopefully this should all work out as. So now I just have to wait a couple of days to wait for the products to arrive.

This is what we did. We left it few days and rang again, and since they'd received the goods, they cancelled. Fingers crossed for you.

lockhart1

I got caught by this lot, so I cancelled cr card nunber, right away. Easy to do with your bank, over the phone. DO IT NOW

reading

I to have been sucked in by this free trial but by total cleanse as well.
Didnt realise until yesterday a second lot of supplies turn up two weeks after the first and £89 and £99 lighter in my bank account any ideas how i can cancel and get a refund much help needed.

leaphaze

leaphaze wrote: »

Hi Mev123, the address was given in the documentation that came with the package. You need to get it back in the post asap.

Should have given a bit more detail here: it's the returns address on the delivery note you use. Don't use the return address on the package; that's just for the postman and is a different address; using the wrong address could delay cancellation.