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Chess Telecom outrageous

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Comments

  • lincroft1710
    lincroft1710 Posts: 18,224 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    pcombo wrote: »
    i clearly expressed my feeling in emails to one of there sales reps saying i wanted a 12 month min, cant seem to remember ever agreeing to a 36 month contract.

    If min stands for minimum, then this implies you wanted a contract for longer than 12 months, so 36 months would not have been contrary to your request.
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  • pcombo
    pcombo Posts: 3,429 Forumite
    bod1467 wrote: »
    As of 26 May 2011 Ofcom have ruled that the maximum allowed contract duration is 24 months. When did you initiate your contract?

    march 2012
  • Crazy_Jamie
    Crazy_Jamie Posts: 2,246 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If min stands for minimum, then this implies you wanted a contract for longer than 12 months, so 36 months would not have been contrary to your request.
    I don't necessarily read it that way. Obviously every new line rental contract has a compulsory (or minimum) term. The OP requesting a 12 month minimum term suggests to me that they asked for that as opposed to an 18 month or 24 month minimum term (or, indeed, longer), which in the context of the products on offer would likely make perfect sense. Clearly it depends on what was actually stated in the dialogue, but it can certainly be seen either way.
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  • wealdroam
    wealdroam Posts: 19,181 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Further continuation of your ongoing saga, eh OP?
  • pcombo
    pcombo Posts: 3,429 Forumite
    wealdroam wrote: »
    Further continuation of your ongoing saga, eh OP?


    its not a rant, its a thread for advice but it seems no one has any.
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Threads merged.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
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