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EXPIRED thorntons continental eggs...glitch

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Comments

  • wushyboo
    wushyboo Posts: 228 Forumite
    legg11 wrote: »
    I received email this morning to say I am getting my order!!! very surprised, order 2 x easter bundles at £15 each. I can't even remember what was in the bundle!!! Paid £11

    The tracking with Hermes is not working, I didn't pay for next day delivery, any ideas when I might receive parcel??
    I am going away on Good Friday, will the eggs come today or tomorrow or later. Obviously I want the eggs before Easter.
    well done tracking is available once the package has been picked up from thorntons usually late evening, delivery will most likely be tomorrow
    2012 wins- FB Clean Campaign eyebrow kit, Heinz ketchup Indian Spices, 4x rocky road squares, magners eye-pads, £500 from pepsi, 3x green&black cooking choc bars
    WLTW-Lots of Money, Concert Tickets, Holiday/Hotel break, Kitchen Goodies
  • Just had my despatch email although I paid for priority delivery, ordered on Friday between 1 & 2.
  • beetlebug1
    beetlebug1 Posts: 89 Forumite
    just arrived

    2 x £45 hampers

    didn't think it was going to happen

    very happy

    thankyou
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    legg11 wrote: »
    I received email this morning to say I am getting my order!!! very surprised, order 2 x easter bundles at £15 each. I can't even remember what was in the bundle!!! Paid £11

    The tracking with Hermes is not working, I didn't pay for next day delivery, any ideas when I might receive parcel??
    I am going away on Good Friday, will the eggs come today or tomorrow or later. Obviously I want the eggs before Easter.



    Mine is with Yodel.

    I am also wondering when it will arrive it does not say out for delivery on the tracking, it just says it arrived at the local depot this morning.

    I do not think whether you paid for next day delivery or not makes any difference, does it? I paid for next day so should have had it last saturday technically speaking!!
  • beetlebug1 wrote: »
    just arrived

    2 x £45 hampers

    didn't think it was going to happen

    very happy

    thankyou

    Really glad to see others are getting these too, really nice of thorntons to be honouring so many orders
    september wins - toshiba laptop, timotei shampoo & conditioner, mccains games, pimms picnic blanket.
    october wins - grants tumblers, £20 petrol voucher, sega console, iphone
    novembers wins - £50 on walkers rainy day, £50 itunes voucher
    march wins - dog treats
  • x__Indigo_x
    x__Indigo_x Posts: 1,099 Forumite
    been on the phone 25 mins!!! all to get a refund it will end up paying more in call costs :angry:
    I am a full time Benefit and Money Adviser for a leading non profit charity and I LOVE my job <3
    Comments posted on this forum do not reflect the views of my employer :)

    Please note forum police I suffer from dyslexia so my spelling and grammar can be dreadful- sorry but I cant help it!
  • wushyboo
    wushyboo Posts: 228 Forumite
    Still no communication from thorntons :( just tried to ring them and waited and waited just got sat in a queue and gave up their must be a lot of unhappy customers ringing customer services about late Easter deliveries meanwhile my £12 sits in their bank account and no word on what's happening
    2012 wins- FB Clean Campaign eyebrow kit, Heinz ketchup Indian Spices, 4x rocky road squares, magners eye-pads, £500 from pepsi, 3x green&black cooking choc bars
    WLTW-Lots of Money, Concert Tickets, Holiday/Hotel break, Kitchen Goodies
  • wookie_2
    wookie_2 Posts: 781 Forumite
    Mine has finally been handed over to the courier, which was via Hermes, hopefully our next courier will arrive later with the goodies, Told the kids a 6ft Easter bunny :EasterBun might turn up at the door :p
  • Yeeha, 1 huge box just arrived via yodel with 4 really love chocolate hampers = 2 very excited children. Quickly checked the use by date and some are as late as Nov 2012. Don't think I will complain about them being deliver late! Thanks Op :j
  • emerald21
    emerald21 Posts: 11,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    Recieved mine this morning :) 2 £25 hampers for £11 97 including delivery. Various dates on them. Thank you op.
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