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Comments

  • Beckyy
    Beckyy Posts: 2,833 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks Libra10, that's the email address I've been using though. How strange.
  • Doc_N
    Doc_N Posts: 8,553 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Beckyy wrote: »
    Thanks Libra10, that's the email address I've been using though. How strange.

    I wonder if perhaps your email's being blocked by their filters? I had this problem with a company once - their IT people had blocked all Gmail accounts to reduce spam!
  • Beckyy wrote: »
    Thanks Libra10, that's the email address I've been using though. How strange.

    I emailed them on the 12th and didn't get a reply until the 20th, with apologises as they had a backlog.
  • judexx
    judexx Posts: 520 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Like so many others, I've had enough, and at the end of this 6 month period I'm quitting. It's a shame as I've been on the panel for many years and previously had enjoyed it and found it interesting.

    To anyone thinking of applying, I would say beware.

    Unless you're prepared to frequently queue in the post office to send little boxes; queue in the sorting office to collect them and put up with TNS who don't seem able to organise the proverbial party in an ale house - don't bother :mad:

    Thus ends todays rant ;)
  • Beckyy
    Beckyy Posts: 2,833 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The first email I sent them was 23rd January, and have sent 2/3 since then so either they're ignoring them or they're being blocked. I'm hotmail though so don't see why it would get blocked with it being such a common email address?
  • akh43
    akh43 Posts: 1,607 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Yesterday I received an email telling me there were sending me some smarts in the post as I did not have enough for the posting I had to send out and reinforcing not to send without an allocated smart. When I got home the smarts had arrived. I logged on to update my day's activities only to find they have asked for one of the smarts to be sent straight back, along with two others I have in stock! What was the point of sending me 2 and requesting 3 back - do these people know what they are doing?

    I am so glad my period is almost up and I cant see me doing it again as its become a joke.
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 22 February 2013 at 10:42AM
    Unless you're prepared to frequently queue in the post office to send little boxes; queue in the sorting office to collect them and put up with TNS who don't seem able to organise the proverbial party in an ale house - don't bother :mad:
    There should be payments per item, sent or received, with extra for posting from the post office plus the option to opt out of post office items.

    Redelivery can be booked online. Saves collecting items.

    http://www.royalmail.com/personal/receiving-mail/redelivery
  • judexx
    judexx Posts: 520 Forumite
    Part of the Furniture 100 Posts Name Dropper
    akh43 wrote: »
    ....
    . When I got home the smarts had arrived. I logged on to update my day's activities only to find they have asked for one of the smarts to be sent straight back, along with two others I have in stock! What was the point of sending me 2 and requesting 3 back - do these people know what they are doing?

    .

    In a word - NO :mad:
  • judexx
    judexx Posts: 520 Forumite
    Part of the Furniture 100 Posts Name Dropper

    Redelivery can be booked online. Saves collecting items.

    http://www.royalmail.com/personal/receiving-mail/redelivery

    Thanks - only problem is that our posties seem to ignore this. The other week I requested a packet (a personal item, not a test item) to be redelivered on a Thursday, only for it to be delivered on the Wednesday. When the postie came I had my coat on just about to go out - I would have been fuming if I had missed it again.
  • moi
    moi Posts: 1,032 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Beckyy wrote: »
    Has anybody ever had a reply from the by email
    Beckyy wrote: »
    I'm hotmail though so don't see why it would get blocked with it being such a common email address?

    I contact them from Hotmail, & don't have problems receiving email replies. Often it takes several days or a week to get a reply though.
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