Utility Warehouse (Telecom Plus) Discussion

NigeWick

Quentin wrote: »

More hypocrisy

Just where is the link to your Utility Warehouse pre payment card beating cashback card?

I am an independent distributor with Utility Warehouse and the views I express may not be shared by the company.

NigeWick

Quentin wrote: »

Maybe you could pass on

The link to your Utility Warehouse pre payment card beating cashback card?

I am an independent distributor with Utility Warehouse and the views I express may not be shared by the company.

1carminestocky

AvengerSeawolf wrote: »

Good Lord! So, 'they're calling it Useless Warehouse now' is basically a blog set up 5 months ago with 3 posts which is a thinly-veiled attempt to attract distributors to a rival company by slagging off UW - IS THAT IT?! Weak and sad.

It's got a familiar ring to it, the cynicism, the vitriol...it's not you is it?! Are you promoting a new business? If we find out who owns the domain name, will we 'expose' you?

Will the links to your 'unhappy bunnies'/ASA statements be as explosive too?

You are a failed UW ID aren't you? There's no other explanation and I see you haven't acknowledged my assertion about this that I made earlier - I mean, how else could you get hold of some of the minutae about the business....?

Doth the plot thicken? The bloke who runs Phoenix Energy UK Ltd used to post on here IIRC. Apologies if incorrect but I'll try and find out the username.

NigeWick

Quentin wrote: »

And I have reported it - here!

No. I have not seen a link to your Utility Warehouse pre payment card beating cashback card.

NigeWick

Quentin wrote: »

Don't think trolls suffer from embarrassment, do they?

No more than yourself who has not posted the link to your much vaunted Utility Warehouse pre payment card beating cashback card.

NigeWick

Quentin wrote: »

It's not me who is "offended"

Why do you keep going on about it, and, not post the link to your Utility Warehouse pre payment card beating cashback card instead?

Cardew

Interesting post on another forum - Could he post on here I ask myself!!

Interesting discussion, lol. I got to this page via searching for this company on google. I have been approached by a local distributor with regard to changing over my utilities to this company and as I hadn’t heard of them before I thought I would make google my friend!

Anyway, would really value you people’s input here as I’m in no way an expert on this (example of this being I have been paying BGs standard rate for as long as I can remember. The distributor just laughed when he was told of this! Oh dear). Here’s the deal I’ve just worked out for our consumption. Like I say, I’m no expert and the distributor told me he couldn’t work it out for me as they aren’t allowed to (due to the possibility of mis-selling? Not sure). I did find that rather a refreshing approach but it HAS made it a little harder for me to investigate, lol.

Home Town/Region: Wakefield/Yorkshire

Gas 17000 kwhs per annum

Electric 3500 kwhs per annum

Up to 24mb broadband (apparently my exchange has been upgraded to ADSL2 whatever that might be so this is good, lol! It apparently means much faster internet dependent on the distance from the exchange. We are approx 100 metres from it!!)

40gb monthly allowance (currently with Sky BB and they tell me we use approx 30gb per month between us)

Free calls 24/7 (this apparently includes 01 ,02, 03 and 0845/0870 numbers and 10 international numbers. One of which is Australia, where my brother lives!)

Option to ‘refer’ friends to the service and get a percentage knocked off your bill each month. The distributor told us this involves getting them to ring a free phone number and quote our account number. Is this true?

Further discount off the bill by using the cashback card. This really appeals because we are and always have been regular Sainsburys shoppers and this is one of the stores on the ‘5% discount list’ We have calculated we spend on average £150 per week on groceries and fuel at Sainsburys, we are a family of 4 and if I’ve done this correctly that would mean an annual discount off our bill of £390! Is that correct??? It seems a ridiculous figure to us!!) The distributor explained that there are costs associated with using the card, I believe it costs £1 per month in fees and then 35p per top up. We have calculated this as a total of £17 for the year with monthly fees and 12x 35p top ups so the net discount is £373?). Anyone know whether this is how it all works? Seems a massive incentive to use the company if it is!

A paper bill each month (this definitely appeals as we seem to get bills so infrequently from British Gas so tend to forget about checking our usage etc). Apparently this bill contains fully itemised details of all the services we take, less the cashback card discount and then just one direct debit for the whole lot). Sounds like a great idea to me but, again, maybe I’m missing something?

I’ve been on energyhelpline (headache-inducing!) and it’s telling me that the charge for my gas and electric will be £1072 per annum (the cheapest one, British gas Websaver2, would be £119 a year cheaper but on reading the small print this is a totally online tariff with no paper bills and they seem to charge you £60 if you leave before a certain point in time. Why??)

Adding the £1072 to the yearly charge for the phone line, broadband and 24/7 calls with Utility Warehouse (£240?) comes to £1312. Take off the cashback card discount and the net figure comes to £939?? £78 per month??? For gas/electric/phone/broadband/all calls?? I’m not say what we are paying currently as it’s frankly embarrassing!

Am I totally missing something here?? Please advise as I’m a very cautious person at heart and don’t change lightly (as you can tell from the amount of time I’ve been on my existing gas and electric tariff, lol). Thank you.

Sorry for the long post but I hope you’ve got this far and can hopefully give me some pointers.

NigeWick

Quentin wrote: »

Nige

Fully explained himself earlier in this very thread. But, you have never provided us with a link to your Utility Warehouse pre payment card beating cashback card.

NigeWick

Quentin wrote: »

Doesn't all this deceitful approach reflect badly

On you when you do not post a link to your Utility Warehouse pre payment card beating cashback card?

AvengerSeawolf

Quentin wrote: »

No.

But you aren't the first uw rep to try and paint that picture.

The reps are the ones unhappy about the way commission has changed, and the taking away of customers by uw from their newly appointed distributors, as well as the demotion of tenants and the new £200 deposits required, which virtually means no tenant will want to sign up - disappointing to the reps, as tenants have a good proportion of the gullibles in heir midst that uw aims for.

Details: http://www.telecomplus.co.uk/extranet/downloads/cp.pdf

Yup, all good and well posting a link to information I already have, but what I asked for was evidence of your above allegation please. Or is this another example of your headline-style posts with little actual substance to back up your claims - we all saw the last one, a 'recruiting blog' for a rival company...is that the best you can do?