📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Utility Warehouse (Telecom Plus) Discussion

16746756776796801037

Comments

  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    edited 22 September 2009 at 7:36PM
    Cardew wrote: »
    Have you not forgotten that many of the others reduced their prices by far more? and in any case that 2% was not across the board, Some according to a UW salesman did not get any reduction.

    We were promised that the delayed announcement of UW's price cut would bring great news for customers.

    Even the UW champion had to concede that the price reduction was a little disappointing!!!


    :rolleyes: Is that because I call you the BG-hugger? Yes, I would have liked a bigger reduction, but at the end of the day I pay less for my utilities than I would with any other supplier anyway. FACT. If you accept that £25/mth is a very competitive price for U/L up to 24mb BB/ phone line rental and all calls, then it could be said I pay just over £600 per year for my gas (15000) and electric (4800). Which works out at proportionately cheaper than the tariff you have been paying for over 4 years. FACT. I note you never seem to mention the cashback card nowadays, Cardew. You have in the past conceded that its use can have significant benefits on the amount a UW customer pays (and it has neglible risk) but does this not go with your current 'UW have high prices' spam campaign? Is this since I managed to coax out of you the fact you will NEVER use a cashback card? :confused:

    The bottom line with regard to ANY bill is just that - the BOTTOM LINE. What comes before is largely irrelevant. Look for the 'To pay' amount to judge the value of any product/service...
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • Cardew
    Cardew Posts: 29,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Do you not feel that frank admission does not sit well with the TVG
    Ha ha, nice try!;)

    Surely though it is a fair question?

    Time after time on this Forum(particularly on the deleted spam posts) and also in this thread, it has been stated that UW absolutely guarantee they will give customers the cheapest prices for gas and electricity.

    The videos on this thread, clearly show UW IDs stating exactly that to their prospective customers.

    They don't qualify that untrue statement.

    Now we all know that the 'small print' of the TVG makes it absolutely meaningless - excludes all discounts, internet tariffs and only states it will remain 'competitive' with standard tariffs.

    It doesn't of course define 'competitive'.
    I could compete against Ussain Bolt in the 200 metres. So does that make me competitive with the sprinter.?
  • Cardew
    Cardew Posts: 29,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    NigeWick wrote: »
    What bothers me is your assertion that everybody can get a better deal than they can with Utility Warehouse


    You really are taking 'bait and switch' lessons from the UW champion aren't you?

    Where have I ever been stupid enough to make such a statement! Ask your leader to examine his 'Cardew' file;)

    That tactic simply won't work - i.e. attribute an incorrect statement to someone and then use that incorrect statement against them.
  • Cardew
    Cardew Posts: 29,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Is this since I managed to coax out of you the fact you will NEVER use a cashback card? :confused:

    More 'Bait and Switch'.

    Examine your 'Cardew' file and show me where you have coaxed such a statement out of me?

    I in fact mooted the possibility of switching the electricity on my annex to UW to get the card.

    So details of how you " managed to coax out of you the fact you will NEVER use a cashback card" please.

    Do you never tire of this diversionary tactic.

    Now what about the Click introductory price versus BG fixed April 2010?

    You appeared to have a 'second wind' on that saga - are you man enough to concede unconditional defeat?
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    edited 22 September 2009 at 9:31PM
    Cardew wrote: »
    More 'Bait and Switch'.

    Examine your 'Cardew' file and show me where you have coaxed such a statement out of me?

    I in fact mooted the possibility of switching the electricity on my annex to UW to get the card.

    So details of how you " managed to coax out of you the fact you will NEVER use a cashback card" please.

    Do you never tire of this diversionary tactic.

    Now what about the Click introductory price versus BG fixed April 2010?

    You appeared to have a 'second wind' on that saga - are you man enough to concede unconditional defeat?



    http://forums.moneysavingexpert.com/showpost.html?p=24713983&postcount=5536

    And on the Click price, I have my people on it now :p. Something just doesn't smell right and even the most casual of readers will no doubt realise that even your most seemingly inconsequential claim/boast etc should be treated wit the utmost suspicion.


    PS And in finding that post linked to above, I've read quite a few of your replies to me and don't you think you should try and find a better insult than troll? You DO use it an awful lot but I've noticed its usage becomes more frequent as the night wears on....and the more on the back foot I get you. The recent ridiculous comparison you did (and my subsequent querying of it) with UWs standalone leccy price being a case in point. In fact, your aggression also increases exponentially as we get nearer the witching hour. It's very noticeable. Any reason for this you'd like to share with the group?
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • Cardew
    Cardew Posts: 29,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    http://forums.moneysavingexpert.com/showpost.html?p=24713983&postcount=5536

    Is that really the best you can do - that is laughable.

    And on the Click price, I have my people on it now :p. Something just doesn't smell right and even the most casual of readers will no doubt realise that even your most seemingly inconsequential claim/boast etc should be treated wit the utmost suspicion.


    Well let us know how 'your people' get on about the Click saga. Do you think the .jpg photocopy is a forgery?

    Just another delaying tactic?

    Your oft repeated, and not very subtle, implication, that my posting style is affected by alcohol(you put 'hic' last time) is consistent with many of your announcements on this forum -i.e. Totally incorrect!

    Even if it were correct – which it ain’t – do you feel that devalues any factual points? ---- Cardew drinks! – wow what a scandal

    However why do you feel it is necessary to ‘smear’ an opponent, rather than concentrate on issues?

    Are you so bereft of any substantive points to make that you feel attempted ridicule is your only weapon?
  • Cardew
    Cardew Posts: 29,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Rael wrote: »
    This impessionable distributor has left this forum for good.

    Just like Keggs?
  • albyota
    albyota Posts: 1,106 Forumite
    that's enough you lot ......BED....NOW!
    There are three types of people in this world...those that can count ...and those that can't! ;)

    * The Bitterness of Low Quality is Long Remembered after the Sweetness of Low Price is Forgotten!
  • SwanJon
    SwanJon Posts: 2,340 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Carmine Distraction 102

    Whilst making an irrelevant comment, use language that suggests your oppenent is wrong, but offer no facts to back this up.
    Don't worry - you don't need facts in the Carmine School.
    And on the Click price, I have my people on it now :p. Something just doesn't smell right and even the most casual of readers will no doubt realise that even your most seemingly inconsequential claim/boast etc should be treated wit the utmost suspicion.
  • forextc
    forextc Posts: 48 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 23 September 2009 at 12:13AM
    Having scanned through this forum I thought I would actually post. Unfortunately it will not put a stop to the complete idiocy posted on here, but hey, thats is unfortunately the type of society we live in now.

    What I find particulary sad is the fact that people spend so long on here in their free time, debating this and that and as is often the case, fail to provide any evidence for their idiot claims.

    So no sensible debate, instead a village idiot forum. I only hope that any one who reads the majority of the posts on here will realise this and use their own mind to judge for themselves whether they can save money by opting to use individual services or going with the UW product.

    I for one signed up to the UW distributor network to actually investigate the claims of cheaper prices and whether savings could be made. Yes I actually investigated and looked at the tariffs and the whole product offering! So what I am about to post is not simply idle claims.

    Anyone interested in seeing if the product is for them would do well to look below and make an INFORMED decision on whether it is suitable for them.

    1. Gas and Electricity prices - Not the absolute cheapest on the market at present by a long shot. But having monitored the comparison sites the 'cheapest' tariff changes weekly and differs depending on the site you look at. Actually working out my personal usage and that of some close friends (yes I actually took a calculator and factored in the monthly club membership fee) I found little rdifference in favour of the real world tarriffs people where actually paying when comparing them to the UW tarffis. What people fail to take into account when doing 'like for like' comparisons is that a tariff may not actually prove cheaper for a user, as promised on the comparison sites, due to the way the tariff is constructed. For example tariffs with high daily standing charges do not favour the more moderate user. One leading company I notice from the comparison sites this eve, actually has a standing charge 9 times more than the UW standard tariff with the unit price is actually only fractionaly cheaper. You simply cannot rely on these sites for an accurate comparison. You actually have to look at the bill to work out the 'way in which energy is used.' and caluculate like for like usage.

    I for one actually try to reduce my gas and electric usage as it's too bloody expensive whomever you are with! For some people on here to be saying that they are saving £900 per year on their energy bills alone, I would question how 'expert' they are at saving money - either they have been being ripped off on an extortionate tariff from the dark ages for years (and now feel the need to preach with their new Saintly status) or they are running a power station. What would be far more constructive and honest is express their saving as a proportion of their previous spend (ie percentage reduction) or post their actual kilowatt usage etc. £900 per year annual saving if you are running Battersea powerstation is no saving at all. For most households whose average spend is often £100 it would be an unfeasible saving.

    In fact comparing with 5 of the Big Six (including one that was top 'web save' offer only a month) ago there was little more than £5 difference per month on an 'average' bill and 4 of the companies I compared with were actually more expensive... by a long shot.

    Ok those more expensive tariffs had drifted onto standard rates. But the point is that while the customer may not have the absolute cheapest deal, the deal they have now from UW is a lot better than they did have and would have continued to pay, had I not approached them.

    2 Fixed Line Telephony. The same story here. All BT customers, all saved money and by bundling with the dual fuel they now have virtually elimated any call charges because of the free call deal. Those that have friends abroad are also in some cases enjoying free calls abroad rather than the extortionate rates they were paying. Again, poss not the cheapest deals but a great saving they would not have had otherwise.

    3. Mobile Telephony. 70% of the UK market is on Pay as You Go. No disputing the value here with a fixed 12p per minute call cost. Tesco mobile is one of the cheapest at 20p per minute. The big four mobile operators don't come close. So again, pay more for gas and electric compared to the best deals, save a heck of a lot more on mobile calls.

    4. Cashcard. Eveyone has been enthusiastic about this and the savings to be made are unbelievable. Sainsburys is always mentioned but to me it is the range of shops (too many to list here) and the fact that you can also save on petrol which makes this a really useful tool. Again this drags down the differential in energy costs.

    I speak from experience and fact and I can say that I even have one customer who has paid cancellation charges to get out of the hot web deal for dual fuel (£30 gas £30 electric) which they signed up for only 1 month ago and will still be around £30 per month better off from month three (first and second month savings cover the cancellation charges) This is because they are making use of the 'package' value.

    So lets be clear it is a 'package' offering and if you are the type of person who is prepared to work this to your advantage then the 'Discount Club Product' can save you a lot of money.

    Furthermore I still labour the point that the people who will save most are the people who are not proactive enough to go searching for deals and require the likes of distributors to approach them and illustrate where they can save.

    Thats the difference between a good distributor and a maverick looking to make a few quick bucks. However I do agree, coming from a professional telecoms and sales background that this point is not overly laboured in the training given. But then again how many people have been pressurised into signing up to one of the Big Six offering the promises from a door to door salesman also looking for his commision? UW are no better or worse but at least if they force the sale of more services, the customer does actually gain.

    And of course at least with UW you can actually get out of the contract and don't have to sit and suffer for 12-18 months if you find it is not for you.

    So the £500 per year saving that many of my customers are making across the range of services could possbily be £600-700 if they spent time shoppping around. I agree. However the fact is that they wouldn't have made any savings at all had I not spoken to them. Thats why UW keep winning awards for customer satisfaction. It's because many districutors actually take the time to point out these savings to them and stir many from their apathy.

    I'm sure someone with too much time on their hands could start a thread explaining why Tesco have such a huge market share when they are not the cheapest supermarket around. It's the same thing. As long as you get a good deal with convenience, most are just happier to be paying less than if they shopped at M&S and more than they would at LIDL.

    End of.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.