Utility Warehouse (Telecom Plus) Discussion

1carminestocky

NigeWick wrote: »

And explained that there are companies who at present provide cheaper gas and electricity. I went on to say that in the right circumstances, if one is prepared to accept certain conditions, one can still pay less for Utility Warehouse gas and electricity than the same services from "the cheapest" companies as quoted to me by a member here. I was challenged to use my own usage as an example and did so. I showed that *I* pay less, to the tune of about £4.50 per month for my electricity and gas, including all fees payable when compared to those two quoted cheapest companies.

If I can save money, so can many others. I am happy when others are happy. I sincerely hope that you gain some pleasure from your constant moaning about Utility Warehouse, because if you do not, IMHO, you are wasting at least part of your life and that would be sad.

Absolutely, but the cashback card is a massive fly in the ointment for people like Quentin as the mantra has often been this is a moneysaving site and so UW is not an option for people who want the absolute lowest priced gas and electricity. Now, it's entirely demonstrable that, for maybe potentially several million people in the UK, UW really CAN be the cheapest, including ALL tariffs, online, fixed, paper, those with exit fees etc.

So, then we have the new mantra; 'it's a bit convoluted'. Classic. This is a moneysaving site where no stone is left unturned to get 'the bargain', the 'very best price', etc etc (one detractor on here admitted to using FIVE separate phone companies to shave money off his bills - now THAT'S convoluted IMO!

In my region (Yorkshire) anyone with average fuel consumption who spends just £75 weekly at Sainsbury's on groceries/fuel (seriously, how many people do that each week? Millions?) would be demonstrably financially better off getting their domestic fuel at the very least from UW. That includes comparisons with the very cheapest online tariff. And it includes the apparently contentious and to some potentially deal breaking monthly club fee. In fact, it includes the silver memembership fee which I believe gives freephone access to CS...

Quentin

NigeWick wrote: »

And explained that there are companies who at present provide cheaper gas and electricity.

As is frequently the case with uw reps, you continue the discussion, but avoid any reference to the point of the discussion:

I post that you are happy to make use of a quote regarding the uw guarantee from a satisfied customer who has clearly been taken in by the worthless guarantee, and indeed uses it in support of uw. You ignore this, but tell us how you save money by using your uw cashcard.

In fact you just seized on the satisfied customer's post to enable another plug for the uw cash card - needless to say neglecting to say there are costs associated with rhe card, both initial (£10), and ongoing, that it carries a "health" warning all users must accept, (that there are risks associated with the safety of the money you must pay in advance to use the card, as well as none of the usual protection given to card users.), that there are costs involved in getting back your own money you have put on the card but not used, etc etc.

You made no attempt to point out the error of using the worthless "guarantee" as some sort of way to prove that anyone who posts an "attack" on uw have "no information on them".

You now descend to personal abuse, as well as accuse me of "constant moaning".

No moans at all from me, just corrections to the misinformation put up by uw reps and exposures when your colleagues try and con us.

But you are guilty of constant plugging in your posts!

And all very strange, bearing in mind your own previous experiences which you have posted elsewhere on the net where you describe some of your experiences with uw customer services as "fairly atrocious", (and that does sound like "moaning"!).

NigeWick

Quentin wrote: »

you continue the discussion, but avoid any reference to the point of the discussion

As has been mentioned to me previously, the point of discussion in these forums is to save money. I can save money on my utility bills and have shown how I do it. If I can manage it, should they wish, others can too.

Quentin

Your reply is just another cynical post from a uw rep.

The "point" which you seized on was nothing to do with us saving money.

You actually used your satisfied customer's misunderstanding of the uw guarantee, and used this quote which you know more than most is just not true, yet did nothing to correct it:

For starters they guarantee to beat British gas...

then went on to tell us you are also a happy uw customer able to use the cashcard etc, etc.

(You again use the opportunity to say others can follow you and save money, but don't mention you only do this by risking your own money by giving it to uw in advance so you can get some money knocked of your expensive energy bills after spending at their designated shops!)

Why do you proudly tell us of your career in public service, yet keep plugging away at the uw in this cynical way - and as pointed out, you posted elsewhere you have experienced atrocious service at the hands of uw?

1carminestocky

The epitome of the hyocrite is Quentin. He accuses others of ignoring negative points whilst he also cannot bring himself to admit that, for what must run to millions of people in the UK, UW can definitely supply the CHEAPEST GAS AND ELECTRIC/PHONE LINE RENTAL/BROADBAND IN THE UK by way of use of the cashback card. Fact or fiction?

I'm entirely sure if one of the Big 6 brought out exactly the same card he and the others in the small band of his anti-UW Taliban would be in raptures. Quentin, like me, switches regularly for cashback purposes (an admission that resulted in his faithful lieutenant in this thread Cardew calling him 'a parasite' in another thread :eek: ). Whilst it's not difficult or particularly time-consuming to switch regularly, it's certainly more challenging than paying for your shopping on the UW cashback card instead of your usual debit card.

NigeWick

Quentin,

Is the point of these forums to save people money? I believe it is. I have shown a way for many people to pay less every month for their utilities, if they are prepared to accept certain conditions, including payment of monthly fees. I readily admit that it is not for everybody but it appears that you cannot admit that it may suit some.

You have accused me of advertising here. I believe that if people ask questions and I can answer them, I should be allowed to do so. Especially if it saves them money and I gain nothing by doing so. As a Utility Warehouse distributor, the only way I can earn is by signing up customers. If I do not gather them personally, I have no benefit. I gain nothing by being here, apart from the pleasure I get by interacting with members.

You accused me of personal abuse. I presume this is what you were talking about:- >>>I sincerely hope that you gain some pleasure from your constant moaning about Utility Warehouse, because if you do not, IMHO, you are wasting at least part of your life and that would be sad.<<< I believe that this is known as sympathy, not abuse. Perhaps I could have worded it a bit better, and, if you took offence I apologise.

Quentin

NigeWick wrote: »

Is the point of these forums to save people money? I believe it is.

You may be right about the board in general, however this thread shouldn't be seen in this light! (As it is only the designated backwater for discussing the uw!).

But your posts since you latched on to lauraj87 posted to say she was a happy customer of uw haven't been intended to save people money - you have just repeatedly posted that you do, and ignored the points raised about you quoting lauraj87's use of the worthless uw guarantee to demonstrate how uw is cheaper than bg.

You know that she has been duped by that guarantee, have had it pointed out to you three times, and three times you have replied to this and never yet corrected the misleading impression her quote gives (which you were so happy to use).

Or answer my points about the guarantee - and tell us all how this guarantee works, and how a customer of yours can claim against it? At least you could make it clear the piece from lauraj87 ("For starters they guarantee to beat British gas...") you quoted is untrue and misleading!

And why do you tell us in every post about your career in public service, then connect this to your current role as a resting uw rep?

Quentin

NigeWick wrote: »

I am pleased that you are happy with what you get from the company.

The whole "point" behind these exchanges has been NigeWick latching on to lauraj87's post as a satisfied customer.

Well done the pair of you. You caught me!!

Recently Nigewick denied there were posts here from uw reps posing as satisfied customers. (And was shown some in reply, as well as having it pointed out to him that most have been deleted).

Now we know lauraj87 is just another uw rep cynically using this thread. (And as a rep, doesn't need Nigewick to tell her that she wrongly posted about uw being "cheaper than bg for starters").

lauraj87: wrote:

I myself am a Distributor

And no wonder Nigewick makes no comment about her!

And how cynical of her to set up this thread with "rose25":

http://forums.moneysavingexpert.com/showthread.html?p=18962599

Maz

Quentin wrote: »

The whole "point" behind these exchanges has been NigeWick latching on to lauraj87's post as a satisfied customer.

Well done the pair of you. You caught me!!

Recently Nigewick denied there were posts here from uw reps posing as satisfied customers. (And was shown some in reply, as well as having it pointed out to him that most have been deleted).

Now we know lauraj87 is just another uw rep cynically using this thread. (And as a rep, doesn't need Nigewick to tell her that she wrongly posted about uw being "cheaper than bg for starters").



And no wonder Nigewick makes no comment about her!

And how cynical of her to set up this thread with "rose25":

http://forums.moneysavingexpert.com/showthread.html?p=18962599

Quentin

In case anyone is joining this thread late, it will come as no surprise to learn that previously Maz did tell us he is a uw rep.