Apps costing me extra on my mobile bill. HELP!!

MattHawkins

Just remember that "PhonepayPlus" are as useful as a chocolate fire guard.

The only way I ever got a refund from a scam company that randomly decided to steal my money with the help of Vodafone was to threaten them. I pointed out they could either give me my 300 pence back or I would spend 300 hours doing whatever I could to blacken their name. I got my £3!

At no point in my investigation was Vodafone or the company involved ever able to actually explain what is was I was being charged for. Also they were unable to explain how I had "subscribed". Basically they get thousands of numbers and charge people a few quid each. They know that they will only have to refund some of those people because most people won't notice. Easy money. The networks should allow you to block premium rate text messages but they don't give a stuff.

ssharma

wantmemoney wrote: »

well done ssharma that's a good start

out of interest what number (shortcode) did they give? thanks

I was asked to send STOP to 60113. The companys called BGames and their phone number is 02087724859.
Thanks

wantmemoney

ssharma wrote:

The companys called BGames and their phone number is 02087724859

if you are absolutely sure that you did not agree to purchase anything this 'BGames'
Contact Orange again and inform them that if they can't supply the evidence that you authorised them to make these payments to 'BGames' and still refuse to give you a refund then unfortunately you and your other family members are going to get shot of them at the earliest opportunity.

I suggest you speak to them calmly and business like and not loud or angry.

I don't see why you should have to deal with a company if you have no commercial agreement but for what its worth I believe these are the contact details

http://ukmobivillage.com/web/uk_itouch_web/bgames

B! Games
B! Games gives you access to new and classic titles for the iPhone. Train your brain, test your limits or take a break from the world. Play as often and as long as you want, and save your favourite titles.

Need help or have a question? Access the app from your iPhone browser: http://bgames.mobivillage.com

To unsubscribe, text STOP BGAMES to 60113

Customer care is available every day. Email bGames@buongiorno.com or call 0208 772 4859

B]EDIT[/Bso there is a BGames
and Orange are already aware of the issue with this
https://forums.moneysavingexpert.com/discussion/3664347
'Orange customer with Iphone been charge £1.25 for Image contents from mobie village'

moody_mare_2

Hi

Has anyone been able to get refunds for this...I've been charged £27 by Mobivillage and didn't subscrbibe to anything as far as I was aware. I've asked Orange to block any premium rate numbers and am not an happy bunny