warm home discount scheme

Solitaires

Not sure what's going on with British Gas. I looked on their website about this scheme and thought I didn't qualify because our total household income is too high (son still living with me) I phoned them anyway and was told I didn't qualify.

I received the standard application form as my essentials tariff was ending so I filled out anyway and returned it in September. As I didn't hear anything from them I phoned a couple of weeks ago and they again said I didn't qualify so I told them I would be switching supplier. Yesterday morning I had a letter from them confirming I would get the £130 dual fuel grant.

So I'm a bit confused by all this as I don't want to use too much energy in case they suddenly withdraw it but don't want to phone them about it in case I've lucked out by an error :huh:

spikeripley

peter999 wrote: »

It's a disgrace that the energy companbies are allowed to run it like this with people waiting on the whim of private energy companies. They both control the energy price & access to the grant, it's a joke.

Yes it is a joke and it's not fair!!

Do I put my heating on or don't I over winter?

Will I get the grant to pay towards my winter bill?

What if I do if I put the heating on and they don't give it me as they said I will have to wait until March to hear?

Best not put the heating on.

This will be going on in a lot of people's mind's, it is mine.

uolypool

I have just discovered that I quailfy for this with Npower:j:j, will be ringing them in the morning .Thanks for all the advice given on this thread,Very helpful

SorePussCat.SadSmiley.

Hi, sorry to crash this post but could you tell me how to post my own thread please? Can't find anything relevant to my own problem and needing some advice on reputable compensation companies, thanks! First time on here! x

[Deleted User]

go to the front page of any(relevant) mse forum and press new thread(top left)and hey presto

spikeripley

Received a form today to fill in and confirm my application, ticked all of the three categories. Even though it was free post to return I paid for them to sign when they receive it to be on the safe side, so they cant say they didn't like last year. So keeping my fingers crossed I get it sooner rather than later so I can put the heating on without worrying about the bill. Good luck to anyone else who's applied, hope you get it

jessie4109

sent my eligibility documents off to Eon yesterday. just hope I get approval. Didn't have to send anything off last year when they ran the scheme.

Horseunderwater

Mine was done by phone to britgas. However the voucher has not arrived yet.

[Deleted User]

it isnt a voucher AFAIK but a credit to the account,and can be paid as late as march 2013

Horseunderwater

woodbine wrote: »

it isnt a voucher AFAIK but a credit to the account,and can be paid as late as march 2013

Am aware it is not a voucher in true sense of the word - British gas chap said that there was a barcode on letter that acted as a voucher that you take to Post office and collect a credit to the key with it. Along with 2 ID's.