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Grrrr, sellers sending stuff recorded without telling you

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  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mikey72 wrote: »
    They don't send RM tracked.
    No "real" business does, it's a waste of money, and it annoys the customers.
    If it'll fit in an envelope, and goes RM, it's first class post.
    If it won't they'll use a courier, purely because it's more cost effective than parcel post.
    It tends to be the non-professional sellers that used RM and signed for.


    Ive had tracked items from Argos eBay
  • vicx
    vicx Posts: 3,091 Forumite
    Sending recorded without informing me wouldn't really bother me as if I wasn't home and the parcel was too big for the letter box then I would still have to collect from the sorting office unless of course the postman left in a safe place or with a neighbour, which a lot do with recorded anyways.

    I ordered an item off eBay last week which is £2.50 to buy new in store. I paid £2.80 with free delivery. Even though I didn't check the delivery details I was expecting the item to be posted 2nd class standard. To my surprise it was delivered 1st class recorded so the seller will only make a few pence or nothing at all. My postman signed it himself and posted it through my door. My friends item (from same seller) was posted through the door without a signature which is not unusual.

    I checked the listing and it does state '1st class recorded' post. I then checked the sellers feedback and quite a few were claiming item not received but seller followed up the feedback with a reply stating the tracking number which showed a signature for the item so it does seem some are trying to claim non receipt even though the item was showing as signed and delivered.

    The seller is registered as a business seller and sells a lof of these items but I just can't understand why they post out recorded delivery when they could be making 77p on each item instead of pennies or giving the item away.
    A home without a dog is like a flower without petals.
  • mikey72
    mikey72 Posts: 14,680 Forumite
    custardy wrote: »
    you mean a crazy idea,like getting stuff delivered to where they live?
    madness......

    Maybe some sellers think the customer is home all day, without any real job, because they're just selling the odd item from their back bedroom.
    If it fits in an envelope, I expect it to be sent first class.
    Just that, not expecting me waiting in to sign for a 2.99p item.
    If the seller doesn't send it first class, for whatever reason, I won't be chasing it, or trying to collect it from the local sorting office. It can go back, or be incinerated for all I care.
    If someone decides to sell online, decent delivery has to be part of the package.
    If a seller can't mange that part of the business, they're not a good seller, and I won't have any problem with an INR.
  • mikey72
    mikey72 Posts: 14,680 Forumite
    custardy wrote: »
    Ive had tracked items from Argos eBay

    I can't honestly remember any company I'd recognise sending me anything tracked (via RM) as opposed to individual sellers.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mikey72 wrote: »
    I can't honestly remember any company I'd recognise sending me anything tracked (via RM) as opposed to individual sellers.

    heard of Amazon? M&S? Maplin? BT? Hawkins Bazaar?
    all big tracked users
    plus many more
  • Amazon certainly have tracked parcels but their volume gets them excellent prices, the rest of us have to use what's affordable.

    If someone decides to sell online, decent delivery has to be part of the package.

    What do you class as 'decent'? As I think the term you are looking for is convenient rather than decent, in which case pick a seller who has terms that suit your needs and you won't have any problems.
    In the game of chess you can never let your adversary see your pieces
  • mikey72
    mikey72 Posts: 14,680 Forumite
    custardy wrote: »
    heard of Amazon? M&S? Maplin? BT? Hawkins Bazaar?
    all big tracked users
    plus many more

    Amazon (actually Amazon, not a seller on there), never been tracked for anything if it was RM. I use them reguarly as well.
    Maplin the same.

    If it's been a courier fair enough, but any RM has just been first class.

    (Not used the others)
  • mikey72
    mikey72 Posts: 14,680 Forumite
    ludovico wrote: »
    Amazon certainly have tracked parcels but their volume gets them excellent prices, the rest of us have to use what's affordable.

    If someone decides to sell online, decent delivery has to be part of the package.

    What do you class as 'decent'? As I think the term you are looking for is convenient rather than decent, in which case pick a seller who has terms that suit your needs and you won't have any problems.

    Which is were the thread started.

    "Grrrr, sellers sending stuff recorded without telling you"
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    heard of Amazon? M&S? Maplin? BT? Hawkins Bazaar?
    all big tracked users
    plus many more

    Amazon do not require any signature though and my goods are always left on my door step regardless if I am in or not. Not sure if they pay for tracking but they certainly don't get it here.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    soolin wrote: »
    Amazon do not require any signature though and my goods are always left on my door step regardless if I am in or not. Not sure if they pay for tracking but they certainly don't get it here.

    they use both types of tracked
    so some do and some dont require a signature
    dooorstepping is a different matter
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