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Roadside Recovery: AutoAid Feedback

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  • carpy
    carpy Posts: 1,089 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Alan_Cross wrote: »
    Am wondering if Auto Aid is still reckoned to be cheapest. Any ideas?

    i would think so....for that level of cover anyway:beer:
  • molerat
    molerat Posts: 34,632 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 20 April 2010 at 12:17PM
    Alan_Cross wrote: »
    Am wondering if Auto Aid is still reckoned to be cheapest. Any ideas?
    Probably still are. I have been looking around as renewal is looming. Most cover the car whereas autoaid covers husband and wife in any car. http://breakdown.insurancechoice.co.uk/ got a mention in a thread yesterday but seem a bit dearer. Last year MoreThan were offering cheap Greenflag with their policies so may be worth a look. Pay and claim is not a problem for me as I normally have a few £k of credit card available to cover a worst case scenario which would be a 650 mile recovery from my family to home :eek: so I think it is autoaid again this year.
  • redkitty_3
    redkitty_3 Posts: 65 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I'm so happy with Autoaid, just joined them this year after having been with the AA for years and for no real purpose as I never needed them for anything. Just to note - they did try to scare me off Autoaid by saying their service was unreliable/poor/dodgy etc, so not very admirable sales tactics. Sounds quite similar to some of the posts on here slating Autoaid actually ;)

    I went with them on the strength of this forum and am glad I did! Had to call them out to recharge my car battery and as I'd overfilled the car with petrol, woops :o I know it was a local company but the bloke was crawling about for 2 hours underneath my car getting the petrol out, then happily charged it back up. Plus they only charged £43 to come out and do it all. I was a bit worried at the £65 limit but I think local companies are probably aware of the Autoaid limit and bill accordingly.

    Got my cheque in the post swiftly too. All this for £37? Well worth it! I'll definitely be renewing next year.
  • flyboy_2
    flyboy_2 Posts: 12 Forumite
    I've had reason to use AutoAid twice now. Both occasions were for my Alfa which was on its last legs.

    1) Got stranded Down South with a bust aux belt so I had to be recovered all the way back t'up North, to a garage of my choice - I hasten to add - which was invaluable. I know some recovery services insist it's only to your home address etc... but AutoAid were brilliant. The whole recovery cost me £750, which I had to pay for upfront on my credit card, but AutoAid paid me back within a week, once I'd claimed. There was only one negative point about this whole incident.....I was left waiting for 2 hours before being recovered. :(

    2) I couldn't start the car whilst out shopping so I called AutoAid. This time the recovery team turned up within 15 mins, but luckily for me the car decided to start after several attempts, so I had to tell the recovery team to go home. AutoAid were decent enough to not charge me for the call out, which I then would have had to have claimed back. :)

    Overall, I'm very impressed and am just in the process of renewing for another year....
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Am wondering if Auto Aid is still reckoned to be cheapest. Any ideas?

    There are companies that do roadside only for less.
    But for the platinum level of cover which includes at home, recovery and onward travel, then there has been nothing to touch that price in recent years,
    The only potential downside is that you have to pay up front and claim, which may be an issue for a minority of people.
    My folks are 82 and can't read forms very well, so I put them with someone else as they'd have to wait for assitance with the forms and delayed payment.
    But as long as you have the means to pay and can wait for the payout and can fill out forms, then it's the best deal around by far IMO.
  • MarkyMarkD
    MarkyMarkD Posts: 9,912 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 11 May 2010 at 9:13PM
    My wife broke down on the M6 in Staffordshire yesterday and was recovered by Autoaid to Kent. Took about an hour for someone to come out, but after that it was one continuous journey apart from the 8 times my 4-year-old daughter had to stop for either food or toilet breaks!

    Can't complaint at all about Autoaid - the cost of the recovery to them will be over £400 and we are paying a trivial amount per year in comparison to that.
  • Just got my renewal through - £35. Never had to use them yet (touch wood) but didn't hesitate to renew. All thanks to MSE and the positive comments on here. Saved a packet. :)
  • jazzy
    jazzy Posts: 1,094 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I received my autoaid renewal today and it now appears that only 90% of compensation claims are covered with the scheme. This came into effect from 1st Jan 2010.
    Please could someone verify this?
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    jazzy wrote: »
    I received my autoaid renewal today and it now appears that only 90% of compensation claims are covered with the scheme. This came into effect from 1st Jan 2010.
    Please could someone verify this?

    I think you might be referring to the FSA compensation scheme in case Autoaid go out of business

    "Financial services compensation scheme (FSCS): If we cannot pay all amounts due under this policy,you may be entitled to compensation under the
    FSCS. The first £2000 of the claim is fully protected and 90% of the rest of the claim will be paid. You can get more information from us or the Financial
    Services Authority or by visiting the FSCS website at https://www.fscs.org.uk
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Optimist wrote: »
    I think you might be referring to the FSA compensation scheme in case Autoaid go out of business

    "Financial services compensation scheme (FSCS): If we cannot pay all amounts due under this policy,you may be entitled to compensation under the
    FSCS. The first £2000 of the claim is fully protected and 90% of the rest of the claim will be paid. You can get more information from us or the Financial
    Services Authority or by visiting the FSCS website at www.fscs.org.uk

    I agree re the FSCS, but is it what jazzy is talking about, as whatever they are talking about they imply it only came into effect "1st Jan 2010", the FSCS has been in existence a lot longer than that?
    Don`t steal - the Government doesn`t like the competition


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