PPI Reclaiming Discussion Part 5

cappo

tracylouiseg wrote: »

My philosophy exactly - and for the cost of postage and a few photocopies....??

BUT never accept their first answer - it's a deterrent, they're trying to discourage you because it's easier for them to do that. They like to try it on with some cos some WILL back down!! You have to have balls and keep at it!!!! lol!!! :cool:

Well said tracy and 100% right, the blighters will try to wear you down, the benefit of this site is that it gives consumers the tools and the will to fight back, keep at em all of you.

amersall

Jugs wrote: »

I still use the card and it still has the PPI on it, it was there from the beginning as far as I remember.

If you have the card number and reasons for mis sell then just put the claim in.

http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance#step2

amersall

skintbroke wrote: »

Thanks amersall for your reply. By the time I had read your reply I had already sent off a letter to Nationwide asking them to reconsider their decision to reject on the grounds of what you said in your kind reply. I didn't threaten them with FOS this time though. As a matter of interest how do we know that its 'front loaded'

You only paid one payment a month to the loan, this included the ppi payment to term end, this was how the majority of ppi was sold.

If you paid a separate ppi payment alongside the loan then this is not front loaded.

amersall

acute18 wrote: »

DiZZY DEE ;-)

so fill in the form and state that was self employed at this time, understood i needed the ppi else wouldnt get loan, am i write in saying that a/l were fined for misselling and do u no if marbles still around?
then send form to bank, or shall i call them first to say i wish to claim and let them send me one of there forms?

Santander do complaints over the phone, you only need the loan account numbers, use front loaded ppi as a reason for mis sell, this means the ppi was another loan on the original loan to be paid back to term end with interest.
http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=CABBEYCOM&cid=1210607166846&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateA2

You do not need to tell them they were fined, they already know this, if you were mis sold they will redress regardless of them having been fined,the front loaded reason is the most upheld of all ppi claims.

HFC is for the complaint about the Marbles loan, they do the complaint over the phone too, you only need the account number and reasons for mis sell, the front loaded reason is enough.

0870 010 0453

amersall

seanl wrote: »

Thanks guys,

I'm a little confused though, sorry I've not done an awful lot of research yet! Why will it only pay out for a year? I've had the loan, and been paying PPI for over 2 years now. Will it not be backdated to loan start date, and all money paid in PPI be refunded?

Most ppi only covers you for 12 months, some may cover for more, if yours is 12 months you need to go mis sell, this way the loan is reset and the ppi comes off the balance and lowers your monthly payment.
If you put a claim in for not working they will only pay the amount of time that the ppi allows for at the loan monthly payment, after that time you will be responsible for the loan being repaid.

amersall

jenneh wrote: »

Hi all! My partner took out a £7,000 loan about 7 years ago. He lost his job a year after and the account was transferred to APEX credit management. They keep pestering him, and hes only been paying what we can afford (we both work now, but have 2 children to provide for) which is £30 per month. He called them a month ago to check up on the account, and they say the amount owed is almost £15,000!!! He asked for details of payments ect, on several occasions, but they've failed to provide it. We dont know if we can claim mis-sold PPI on this account?! We really dont know where we stand, and i dont trust the ppi companies out there. Sorry for the long one!

Ring FOS and complain that they have not sent you a breakdown of the account, they may make them jump.

If you win redress, as you are in arrears the redress will go towards the loan, you will get the 8% payment to you.

skintbroke

amersall wrote: »

You only paid one payment a month to the loan, this included the ppi payment to term end, this was how the majority of ppi was sold.

If you paid a separate ppi payment alongside the loan then this is not front loaded.

Thanks amersall, it all begins to become clearer now.

amersall

Kuffs1978 wrote: »

Hi everyone,
I hope you're all well. It probably won't surprise any of you who are familiar with our case things are getting rather nasty at the moment, and we are pleading for some help as the FOS have proven once again to be completely and utterly useless. Having spoken to GE Money back in February I enquired where the repayment balance stood, and was informed that to date, the amount already repaid stood at £12,534.20. During that same conversation a further payment of £500 was paid, with £200 being paid two weeks later. That took the repayment balance to £13,239.20, which was just £20 short of the £13,259.70 quoted on the loan agreement in 2007. Since we always like to plan ahead with monthly budgets I presented the agent at GE with a hypothetical scenario by asking what I would need to pay there and then to clear the balance completely, to which he responded with £1700. However he also pointed out that there was also £429 of additional charges on the account, but provided we returned a signed agreement to their proposal for £270 of those charges being reversed, they would do so. So, not to look a gift horse in the mouth, my sister signed the agreement and I sent it off by recorded delivery. Last Friday we received a letter acknowledging that the authorisation letter had been received, and armed with the knowledge that £1700 of capital remained on the account, we set about planning a monthly budget for the next six months to clear that £1700, taking into account that any payments would also need to include the £30 interest charged each month. Not a problem, or so we thought. So we phoned GE this afternoon, made a payment of a further £100, taking the repayments up to £13,339.20; which is £80 more than the £13,259.70 that should have been repaid without the PPI. We even double checked this by dividing the £13,339.20 by the £220.98 we had been informed we would have been paying without the PPI, which equated to over 60 payments. So I don't think I'm completely daft in thinking that whatever payments were made after this were now in 'PPI territory'. Would you agree? So have a guess at what these idiots at GE Money now claim the outstanding balance is; bearing in mind the £1537.50 PPI was cancelled in April 2011, and Norton had calculated the interest on the PPI was in £340.00. Would you believe they claim that the £270 of charges (without interest) has been deducted, the outstanding balance is £2,382. So in one breath they say that £1700 of capital remains unpaid, we make further repayments, yet the outstanding balance escalates by £500. Does anyone think this makes sense? Can anyone think of where GE have (yet again) screwed up their figures? I just don't understand and I'm getting thoroughly fed up with receiving absolutely no support from anyone, including the prats at the FOS. Usually I thought that continual repayments REDUCE an outstanding balance, not raise the amount of debt. I just give up.

Hi kuffs, i am not surprised this is grating now, the ppi is still on the loan and has to be paid back, this may account for the extra on the balance, until you actually get the ppi removed it will have to be paid, the FOS should concentrate on getting this taken off the balance.
When you cancelled the ppi this did not remove it from the loan balance, you may have had a small rebate for this but the remaining ppi would still have been there.

icmelerlovers

TW2012 wrote: »

Hi all,

Newbie here and looking for anyone with experience dealing with the Halifax. I submitted my PPI claim in May 2011 (yes that's right...), received a settlement letter for just over £3K in October, accepted, and am still waiting for the money after 26 weeks! Are others dealing with the Halifax experiencing such waiting times? Everytime I call, their useless customer service people tell me the same thing "its with the redress team and you can't speak with them". No one can tell me anything and they don't sound like they care either!

hi newbie
i sent of my halifax loan ppi at begining of feb 2012 , approx 4 weeks later i had offer then 2 days after received cheque . i would ring them asap and ask .

CountingPennies

Hi everyone

Loads to read, and after much searching i'm still not sure where i can even find the template of the letter. Can anyone please point me in the right direction??

Basically, i'm helping my parents claim theirs. They are old school and have kept every single piece of paper/statement for the last 10 years. I'm sorted through the paperwork which says how much PPI they have paid on a loan and a credit card.

I am applying on the grounds that for the loan they told my parents if they didn't get ppi then they wouldn't get the finance. Not sure what to do about the credit card though. Is the mastercard number the account number? If not where would i find it or do i just quote the mastercard number when asking for a breakdown of charges letter?

I appreciate that this is a busy thread, so any advice would be much appreciated.

Thanks in advance